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Job Title: Pharmacy Technician

Job Description

We are seeking a dedicated Pharmacy Technician to join our team. The ideal candidate will effectively communicate insurance types, manage pharmacy claims, and provide exceptional customer service. You will work onsite in a dynamic and supportive environment, contributing to projects such as yearly reverification and assisting with patient insurance inquiries.

Responsibilities

+ Recognize and effectively communicate about insurance types and when each type would be utilized.

+ Enter all communication and documentation in the Management Information System (MIS).

+ Assist with projects such as yearly reverification.

+ Communicate with patients to gather appropriate insurance information.

+ Triage prescriptions to preferred pharmacies or HUB providers when we are unable to serve the patient.

+ Appropriately process pharmacy claims in MIS.

+ Recognize and understand pharmacy claim responses.

+ Manage inbound calls from patients, clients, physicians, and payors regarding patient updates and services provided.

+ Identify and report adverse events (AEs) and product complaints (PCs) to clinicians.

+ Manage and reply to internal written communications and requests received via chat or email.

+ Perform other related duties as assigned.

Essential Skills

+ Pharmacy Technician Certification (CPhT) is preferred.

+ Strong customer service skills.

+ Experience with prior authorizations.

+ 1-2 years of pharmacy background .

Additional Skills & Qualifications

+ Registered Technician is required.

+ Minimum of an associate degree or equivalent experience with 3+ years of related experience is preferred.

Work Environment

This position is onsite in an office environment located in Cary, NC. Work hours are Monday to Friday, with shifts ranging from 9am-6pm, 10am-7pm, and 11am-8pm EST. The office is closed on major holidays and weekends. There is no direct patient contact, and you will work with a supportive, multi-disciplinary team.

Job Type & Location

This is a Contract to Hire position based out of Cary, North Carolina.

Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Cary,NC.

Application Deadline

This position is anticipated to close on Oct 15, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.