"Alerted.org

Job Description

Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, and standard protocols.

Applies advanced diagnostic and troubleshooting expertise to quickly identify the cause(s) of issues.

Decommissions hardware for complex changes and/or systems with complex interactions (e.g., upgrading entire racks) following standard procedures.

Provide direction and guidance to technicians.

Partner with client on project timelines and deliverables.

Provide feedback and coaching sessions to technician related to performance.

Target Pay: $25-27/HR

The shift for this role is Monday-Friday 7A-4P.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

2-4+ years’ experience supporting IT equipment or related technology.

Leadership or Supervisor experience

Flexibility to work non-standard business hours that may include weekends and/or holidays.