"Alerted.org

Laboratory Reception & Phlebotomy Supervisor

Medical Associates

1 Positions

ID: oB56wfw2

Posted On 09/19/2025

Job Overview

Description

Medical Associates Clinic is hiring a **full-time Laboratory Reception & Phlebotomist Supervisor.** This role is responsible for supervising Receptionists and Phlebotomists and assisting the Manager of Laboratory in the operations of the Laboratory team.

**Location:** This position is based out of both East and West campuses in Dubuque, IA.

**Schedule:** Mon-Fri between the hours of 6:30am - 5:30pm (fluctuating hours within these times)

Benefits Package Includes:

+ Single or Family Health Insurance with discounted premium rates for wellness program participation.

+ 401k with immediate matching (50% on the dollar up to 7% of pay) + additional annual Profit Sharing

+ Flexible Paid Time Off Program (24 days off/year)

+ Medical and Dependent Care Flex Spending Accounts

+ Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.

**What Skills You Bring** :

+ Energetic and positive personality

+ Detail oriented and problem solver

+ Strong organization skills, multitasking, and follow-through

+ Open to change and willing to take on projects and new responsibilities

+ Solid interpersonal skills and ability to work collaboratively and lead effectively while influencing positive change

What You'll Be Doing:

+ Perform all major duties and responsibilities of the Phlebotomist and Receptionist roles.

+ Perform supervisory duties to include but not limited to: managing efficient workflows, staff performance evaluations, managing performance concerns, schedules, selection, mentor and training of new staff.

+ Together with the Laboratory Manager, evaluate and enhance workflows within the reception and phlebotomy teams to improve efficiency, patient experience, and operational consistency. Develop and implement workflow modifications to align with evolving clinic and departmental goals. Collaborate closely with team members and relevant departments to ensure streamlined processes and optimal service delivery. Create SOPs to ensure standardization of processes.

+ Provide support and knowledge to receptionists and phlebotomists in day-to-day operations by assuring, prioritizing, and directing the workflow as needed. Assist with questions or situations that may need elevation, assist in troubleshooting to solve problems that are present.

+ Complete all other assigned projects and duties.

Knowledge & Skills:

Experience Three years to five years of similar or related experience.

Education Equivalent to a two-year college degree or completion of a specialized course of study or certification at a business or trade school.

Interpersonal Skills A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others inside and/or outside the organization, and/is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Physical Aspects:

Reaching - Extending hand(s) and arm(s) in any direction.

Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.

Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

Grasping - Applying pressure to an object with the fingers and palm.

Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.

Hearing - Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

Vision - 20 / 40 or better in the best eye with or without correction.

Repetitive Motions - Substantial movements (motions) of the wrists, hands and/or fingers.

Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Environmental Factors: None - The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.

Please view Equal Employment Opportunity Posters provided by OFCCP https://www.eeoc.gov/poster

Primary Contact

9878

Careers at Medical Associates

,

563-584-4225

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Health Care

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1148

Job REQ #

oB56wfw2

\# Positions

1

Start Date

20250919

End Date

20251005

Featured Job

TH Ad

TH Comments

Similar Jobs

Supervisor Cardiac Services

UnityPoint Health Finley Hospital

Uncertified Laboratory Technician PRN

MercyOne

Receptionist - Full Time

Medical Associates

Supervisor 3rd Shift

Area Residential Care

Payroll & Accounting Specialist

Medical Associates

Medical Receptionists

Express Employment Professionals

Experience Specialist/Receptionist: Urgent Care

UnityPoint Health Finley Hospital

Radiology Technologist Supervisor

Medical Associates

Receptionist - Tri-State Occupational Health

Medical Associates

NP/PA - Join our Urgent Care Team! Excellent Pay &

Medical Associates

Share this Job

Medical Associates

About the Company

_Our mission is to provide superior healthcare and an excellent patient experience._

Medical Associates Clinic is a well-established multispecialty group practice with over 170 providers and a staff of over 1,000 health care professionals and support personnel. The group was founded in 1924 and is Iowa’s oldest multispecialty group practice. Today, Medical Associates Clinic is the area’s leading health care provider and only multispecialty group practice. Medical Associates Clinic has been recognized since 1998 as a “better performing practice” by the Medical Group Management Association.

In 1982, Medical Associates developed the Tri-State’s first health maintenance organization, Medical Associates Health Plans, which offers comprehensive health benefits to over 400 employers and 45,000 members. Medical Associates Health Plans has maintained an “Excellent” rating, the highest level of accreditation possible by the National Committee for Quality Assurance, for 13 consecutive years.

Medical Associates Clinic offers several locations from which to seek medical care, including facilities at 1500 Associates Drive, 1000 Langworthy, and 4155 Pennsylvania Ave in Dubuque, Iowa; as well as facilities in Bellevue, Cascade, Dyersville, Iowa; Cuba City, Lancaster, Platteville, Wisconsin; and Galena, Illinois.