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Event Sales Director
- City Winery (Chicago, IL)
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_A rare opportunity to join theCity Winery team as we reimagine the future of live music and hospitality._ City Winery to deliver the
highest end combined culinary and cultural experience to our customers who are
passionate in sharing wine, music, and culinary arts. We are a unique facility,
combining a fully functioning winery with intimate concerts, food & wine
classes, private events in a variety of configurations, and fine dining. We
have created a compelling mix for our sophisticated clientele of foodies, and
active cultural patrons—bringing the wine country experience to the middle of a
large city.
Position Summary
The Event
Sales Director oversees all private and public event operations and
supports the General Manager as the secondary leader of the property. This role
involves developing best operational practices in partnership with the Regional
Event Sales Director and with department heads to drive sales while controlling
expenses and COGS. The DEO manages the event service teams, event production
and execution, oversees event staff hiring, and ensures training on company
culture and service responsibilities.
Why us?
• Competitive pay
• We are a rapidly expanding
national entertainment and hospitality company, offering tremendous
opportunities for driven and ambitious individuals.
• Medical, Dental, Vision
Insurance
• nDORFins program designed to
promote a healthy and active lifestyle!
• 401K (and yes we match!)
• Flexible Savings Accounts,HSA
and Dependent Care, Basic Life and AD&D Insurance
• Amazing discounts, 50% OFF
all dining/retail wine
• Free Family Meal
• Tickets to available shows
And
more!
Overview of Responsibilities
_Event Operations Management_
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Spearhead
Private and Public Event Operations, from conception through execution
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Work in
partnership with Event Sales teams to develop concise and consistent internal
communication tools [ _Banquet EventOrders, TripleSeat, Weekly Meeting Agendas_ ]
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In
partnership with Event Sales teams, strategize, develop, and produce service
space design [ _Floorplans, Maps, FlowCharts_ ]
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Streamline
client relations and assist Event Sales teams in developing operations related
checklists and organizational flow of communications between sales and
operations
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Identify
potential risks associated with event operations, and develop contingency plans
to ensure event success and compliance
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Collaborate
with General Manager and/or Food & Beverage Manager in overseeing resource
allocation to ensure event is adequately staffed, supplied, and equipped
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Communicate
operational details to relative departments in a timely manner
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Assists
in managing property and internal departments, ensuring successful execution of
events and daily activities
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Address
Event Service issues in collaboration with the General Manager
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Oversees
pre-event messaging and event operations notes
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Conduct
monthly staff meetings to promote communication and morale
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Manage
Event Service teams, and uphold service standards and expectations
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Establish
and maintain vendor relationships and ensure service success and policy
adherence
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Meet with
department heads weekly to ensure operational alignment on upcoming events
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Oversee
event staffing and inventories, monitor event operations, and ensure client
satisfaction
_Leadership_
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Foster a
positive company culture and maintain a professional workforce
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Oversee
staff training and development, conducting performance evaluations and
disciplinary actions as needed
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Conduct
regular staff and management meetings
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Ensure a
safe working environment and proper incident reporting
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Handle
recruitment, onboarding, and personnel issues in partnership with GM, HR, and
Regional Director
_Hiring and Training_
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Maintain
training documents and monitor new hire training
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Ensure
ongoing training for new and existing staff and coordinate new menu training
with the Chef
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Review
new hire paperwork and company policies with new employees
_Financial Responsibilities_
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Monitor
Event Sales revenue and manage labor budgets
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Work in
partnership with Culinary and Beverage departments in monitoring and improving
COGS
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Analyze
sales reports and review payroll punches to enforce labor controls
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Produce
Labor reports to improve expenses and review monthly budget and P&L
statements
_Administration_
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Ensure
proper scheduling and completion of administrative tasks
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Oversee
payroll administration and personnel communication regarding benefits in
partnership with HR
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Ensure
accurate reporting and system entries
Minimum Qualifications
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5+ years
of experience in a high-volume restaurant, venue, or similar setting
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Proven
leadership and commitment to excellence
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Strong
financial and business acumen
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Passion
for hospitality, food, wine, and music
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Ability
to multitask and manage projects in a fast-paced environment
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Strong
mentoring, training, and accountability skills
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Detail-oriented
with strong execution skills
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Knowledge
of health department regulations
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Exceptional
communication skills
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Strong
culinary and wine knowledge
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Proficient
in English and basic business math
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Technologically
proficient
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Ability
to meet physical demands of the role
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Flexible
scheduling availability, including nights, weekends, and holidays
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Willingness
to travel for business needs
About Us
Wine, food, and
live entertainment collide at City Winery to create a dynamic and incredibly
unique workplace. Since 2008, City Winery has been turning heads across the
nation with amazing live performances, delectable cuisine, and award winning,
locally produced wines. But there's more to us than that we're a haven for community and creativity, a
place where the philosophy of hospitality is more than just a buzzword, but a
way of life. City Winery, founded by music industry veteran & visionary
Michael Dorf, has established itself as a one-of-a-kind brand providing
unforgettable experiences for guests. From world class music venues to
sustainably produced wines with ratings of 90+ points, City Winery offers a
range of topnotch events & experiences.
We are an equalopportunity employer and value diversity at City Winery. We do not discriminateon the basis of race, religion, color, national origin, gender, sexualorientation, age, marital status, veteran status, or disability status.Additionally, City Winery participates in the E-Verify Program in certainlocations, as required by law.
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