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Sr KYC AML Analyst, AVP

This role will play a critical role in supporting the Know Your Customer (KYC) processes, ensuring compliance with regulatory requirements and internal policies. This individual will act as a Subject Matter Expert (SME) for the team, providing guidance and mentorship, and offering essential management support. The role involves hands-on work with internal controls (MCAs), managing work allocation from the pipeline, and contributing to strategic business projects.

Responsibilities:

+ Serve as the primary Subject Matter Expert (SME) for the KYC team, providing guidance, training, and support on complex KYC policies, procedures, and regulatory requirements.

+ Stay abreast of changes in KYC regulations, industry best practices, and internal policies, disseminating critical information to the team.

+ Assist in resolving complex KYC cases and escalations at onboarding and refresh and Material change Events.

+ Provide support to team management, including reporting, performance monitoring, and operational oversight.

+ Assist in developing and implementing process improvements to enhance efficiency and effectiveness within the KYC operations.

+ Actively participate in and lead efforts related to the design, implementation, and review of Manager's Control Assessments (MCAs) for KYC processes.

+ Ensure robust internal controls are in place and operating effectively to mitigate risks and maintain compliance.

+ Regularly review the incoming KYC pipeline, assessing workload, complexity, and priorities.

+ Efficiently assign cases to team members, ensuring equitable distribution and adherence to service level agreements (SLAs).

+ Monitor team productivity and escalate potential bottlenecks or capacity issues to management.

+ Contribute to and lead various business projects aimed at enhancing KYC systems, processes, and overall operational excellence.

+ Collaborate with cross-functional teams, including Technology, Risk, and Compliance, to drive project objectives.

+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

+ 5-8 years of experience in KYC, AML, financial crime compliance, or a related regulatory field in a senior or SME capacity.

+ Individual must have excellent communication, organizational and interpersonal skills.

+ Individual must work well under tight deadlines, manage priorities, and complete assigned tasks with minimal management follow up.

+ Candidate has quantitative skills with a high proficiency with Excel and other Microsoft based programs.

+ Keen attention to detail with developed analytical and problem-solving abilities.

Education:

+ Bachelors/University degree or equivalent experience

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Job Family Group:

Operations - Transaction Services

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Job Family:

Transaction Capture Services

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$79,120.00 - $118,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Oct 10, 2025

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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._

_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) ._

_View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) poster._

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.