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Sales Support Senior Manager

Job ID

237272

Posted

03-Oct-2025

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Property Management, Sales Support

Location(s)

New York - New York - United States of America

About The Role:

The role is to provide support to the IPM Client Solutions team. You will partner with the business and the internal marketing team on development and production of tailored, winning tenders to clients. This role requires the ability to perform under pressure, manage multiple shareholders including clients, pull many separate pieces and parties together to deliver excellent materials on specific timelines.

This role is based in New York, NY USA.

What You'll Do:

+ Act as project coordinator through the IPM prospecting phase, liaising with the IPM Sales and USCS Client Intelligence teams.

+ Conduct customer research and due diligence on prospects as required, creating information packs in collaboration with USCS Client Intelligence.

+ Support the development and maintenance of IPM G2M materials, in collaboration with Product and Central Marketing.

+ Act as project coordinator through the IPM V1 business case development phase.

+ Liaise with clients on sharing, storage and analysis of highly confidential materials, scheduling workshops, and running weekly SteerCo meetings.

+ Provide the IPM Solutions team with project materials, including all workstream workbooks and resultant workstream actions, all SteerCo and internal recommendation materials.

+ Support the narrative development and storyboarding of proposals and V1 business case including identifying client win themes, and coordinate with workstream leads on compiling supporting narrative.

+ Provide iterative design support for workshops and business case materials.

+ Attend workshops where possible to aid in facilitation and to capture recurring themes and action items.

+ Prepare appropriate documentation and handover for PMO at the point of transition kick off.

+ Ensure final documents are of the highest quality through thorough editing and proof reading.

+ Proactively stay up to date with CBRE, industry knowledge and innovations, allowing this knowledge to improve IPM opportunities and outcomes.

+ Contribute to materials to promote internal cross-selling and improved focus on new business cultivation.

+ Form relationships with functional and product managers who will be supporting IPM Solutioning efforts.

+ Work with the IPM Sales team to develop systems and procedures to improve the overall efficiency of the solutioning process.

What You'll Need:

_To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions._

+ High school diploma (or equivalent standard), which will include an English and Math qualification.

+ Higher educational qualifications to a Bachelors degree would be beneficial, especially in sales or marketing.

+ Very proficient in the use of Word, Excel, Access and PowerPoint.

+ Experience of using InDesign and Finance Support Systems.

+ Experience of a similar role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.

+ Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills. Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong listening skills and be able to work as part of a team as well as independently.

+ Must demonstrate a strong sense of customer focus and promote a sense of team spirit and good morale within the office.

+ Confidential approach and discrete. Must be able to influence others, and engender confidence in senior managers through both face-to-face, telephone and written communication.

+ Reliable, able to complete work within required time frame and manage own timeline requirements. Calm manner able to work under pressure and against constantly evolving demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

Equal Pay Disclaimer

For New York State residents:

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for theSales Support Senior Manageris $130,000/year and the maximum salary is $145,000/year. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401k, dental insurance, health insurance, life insurance, and vision insurance.

**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)