• Assistant Director - Northwest Queens Housing

    HANAC, Inc. (Astoria, NY)


    Salary: $26.1304 per hour (Full-time, non exempt salaried)

     

    Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM (Onsite)

    Job Summary

    The Assistant Director supports the Program Director in managing the daily operations of a social services program focused on information, referral, and assistance. The program emphasizes benefits and entitlements for eligible community members. This role involves administrative functions, staff supervision, client support, and program compliance to ensure efficient and effective service delivery.

     

    Reports to: Program Director

    Responsibilities

    + Provide administrative support to the Program Director, including maintaining staff records, compiling statistics, and preparing monthly reports.

    + Assist in supervising caseworkers and volunteers, ensuring adherence to program standards.

    + Support the training and orientation of caseworkers and volunteers.

    + Conduct client interviews and assessments, screen for eligibility, and provide case assistance including information and referrals.

    + Guide clients through the application process for government benefits and entitlements.

    + Maintain accurate client service records in both databases and hard copy logs.

    + Collaborate with staff to develop and present community outreach events and workshops.

    + Provide oversight for special initiatives including PCA, Spiti Service Coordinator, St. Spyridon, and Extended Services programs.

    + Assist in preparing required program reports.

    + Supervise staff and ensure program coverage in the absence of the Program Director.

    + Attend professional development and training sessions to remain current on program updates.

    Qualifications

    + Bachelor’s degree required (Master’s preferred).

    + Minimum of two years’ experience providing social services case assistance.

    + Strong written and verbal communication skills.

    + Demonstrated ability in program planning and strategic thinking.

    + Experience working with older adults strongly preferred.

    + Bilingual in English and Greek required.

     

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