• Program Coordinator - In Home Respite

    EAC Network (Garden City, NY)


    Program Coordinator - In Home Respite

    Job Details

    Job Location

    99 Quentin Roosevelt Blvd Suite 200, Garden City, NY, 11530 - Garden City, NY

    Position Type

    Full Time

    Education Level

    Bachelors Degree

     

    Salary Range

     

    $30.00 - $33.00 Hourly

     

    Job Shift

     

    Day

     

    Job Category

     

    Nonprofit - Social Services

     

    Join Our Team as a Program Coordinator for EAC Network!

     

    Are you passionate about making a difference in the lives of elderly populations? EAC Network, a leading not-for-profit agency dedicated to empowering and supporting over 70,000 people through 120 impactful programs across Long Island and NYC, is seeking a motivatedProgram Coordinatorfor ourSenior Services, In-Home Respite Servicesprogram.

     

    + Wage: $30 to $33 per hour

    + Schedule: Monday-Friday 9AM-5PM

    + Location: 99 Quentin Roosevelt Blvd in Garden City, NY

    Primary Purpose of Job:

    The Program Coordinator is responsible for the day-to-day operations of the In-home Respite Services Program.

    Principal Duties & Responsibilities:

    1. Client intake and case management

    + Record intakes. Provide information, guidance, and referrals to caregivers.

    + Schedule home assessments. Conduct initial home visits and re-assessments.

    + Maintain a caseload. Monitor participation, progress, and service plans.

    + Maintain complete and timely case documentation and client records.

    + Make referrals for entitlements and community services to support caregivers of older adults.

    2. Program operations and compliance

    + Prepare and maintain program records, statistics, and evaluations.

    + Prepare required reports for EAC Network and all funding sources.

    + Monitor and record collection of client fees and maintain monthly fee records.

    + Review and submit staff timesheets accurately and on time.

    3. Workforce, outreach, and training

    + Recruit, screen, and train Respite Companions and prospective volunteers.

    + Conduct program outreach to caregivers, community partners, and referral sources.

    4. Coordination and leadership

    + Coordinate schedules for home assessors, companions, and visits to ensure coverage.

    + Provide training and day-to-day guidance to Home Assessors and Senior Respite Companions.

    + Support quality, safety, and customer service standards during operating hours.

    + Escalate performance or disciplinary matters to supervision for action.

    + Perform all other relevant duties as determined by Supervision and EAC NETWORK Administration.

     

    This Role Supervises: Home Assessors and Senior Respite Companions

    Knowledge, Skills, & Abilities Required:

    + Bachelors Degree in Human Services or related field required.

    + Minimum of three years of relevant experience working with the elderly required.

    + Excellent communication, organizational, interpersonal and computer skills.

    + Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, and email and/or database software necessary to perform work assignments.

    + Must have access to automobile and valid drivers license to operate in NY State.

     

    Why Join Us?

     

    + Comprehensive Benefits Package: Medical, Dental, and Vision Insurance, 401K with a 3% automatic contribution after one year, 30 days Paid Time Off in your first year, and 14 Paid holidays.

    + Additional Perks: Short-term and long-term disability coverage, flexible spending accounts, wellness benefits, PlumBenefits, Verizon wireless discounts.

    + At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.

    + We offer many roles with flexible schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge. Our commitment to wellness also earned us the 2024 Gold Healthy Workforce Designation from Cigna.

    + Additionally, EAC employees may be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.