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Senior Applications Developer, PUC

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Senior Applications Developer, PUC

Salary

$79,120.00 - $120,177.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-33597-G0152

Department

Public Utility Commission

Division

PU Mis

Opening Date

09/26/2025

Closing Date

10/10/2025 11:59 PM Eastern

Job Code

G0152

Position Number

00224129

Union

Non-Union

Bargaining Unit

A3

Pay Group

UT09

Bureau / Division Code

1803

Bureau / Division

Bureau of Administration

Worksite Address

400 North Street

City

Harrisburg, Pennsylvania

Zip Code

17120

Contact Name

Illy Tobin

Contact Phone

717.787.8714

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

The Pennsylvania Public Utility Commission is looking for a Senior Application Developer with strong experience in .NET, JavaScript, SQL, and enterprise document management systems like FileNet and Kofax. This role plays a key part in supporting, enhancing, and troubleshooting InfoMAP and other mission-critical applications that power PUC operations. You will lead technical efforts in application customization, integration, and performance optimization across departments. You will also manage scanning workflows, software upgrades, and enterprise user support for regional offices. Ideal candidates are confident in client/server architecture, workflow automation, and mentoring junior developers. You will work closely with business units, network teams, and external vendors to ensure uptime, stability, and effective system enhancements. If you thrive in a complex technical environment and are passionate about delivering enterprise-grade solutions, we want to hear from you.

DESCRIPTION OF WORK

The Senior Application Developer supports and advances InfoMAP, Kofax Scanning, .NET, and FileNet systems that are essential to daily business operations. Reporting to the Supervisor of Product Development, this role drives the development, troubleshooting, and maintenance of high-impact applications in a client/server environment. The role includes project leadership responsibilities, system integrations, application upgrades, and end-user support, while collaborating with IT infrastructure teams and business users.

This position serves as the technical lead on imaging workflows and is accountable for maintaining scanning operations across the organization’s regional offices. It also includes mentoring junior developers; managing source control and deployment through TFS/Azure DevOps; and participating in testing, documentation, and quality assurance processes.

This position offers a unique opportunity to support critical citizen services while collaborating with internal and external teams in a dynamic, mission-oriented environment with responsibilities that include, but are not limited to:

+ Develop, maintain, and enhance complex applications (Kofax Scanning, FileNet, and .NET-based tools)

+ Troubleshoot software issues and resolve performance problems with enterprise systems and upgrades

+ Lead and support a wide variety of applications in a client/server environment

+ Meet with stakeholders to gather requirements, improve business processes, and deliver custom solutions

+ Use programming languages and tools including JavaScript, Java, .NET, SQL, ADO, and FileNet APIs

+ Serve as technical liaison for vendors and coordinate software updates, testing, and deployment

+ Administer source control systems (TFS/Azure DevOps) and maintain secure versioning and build processes

+ Mentor developers and interns; provide code reviews, design guidance, and knowledge transfer

+ Develop system workflows, reports, templates, and documentation for custom applications

+ Participate in QA, integration testing, UAT, and deployment planning to ensure system stability and compliance

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.

+ Telework: Part-time work from home (telework) may be a potential feature of this position. The successful candidate is required to report to the headquarters worksite daily, unless the employee meets eligibility requirements and telework has been approved. Management may discontinue any telework arrangement at any time, for any reason. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office.

+ To be eligible to participate in telework, the employee's alternate (telework) worksite must meet the following requirements:

+ Within a reasonable travel distance of headquarters;and

+ Within the Commonwealth of Pennsylvania.

+ Please direct all questions regarding reasonable distance and the type of available telework to the PUC Human Resource Office at [email protected] or 717.787.8714.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ One year as an Applications Developer 2 or Computer Programmer 4;or

+ Five years of information technology experience that includes three years of experience in applications development or applications maintenance;or

+ Three years of information technology experience in applications development or applications maintenance, and an associate’s degree in any information technology field;or

+ One year of information technology experience in applications development or applications maintenance, and a bachelor's degree in any information technology field;or

+ An equivalent combination of experience and training.

Other Requirements:

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Have you been employed by the Commonwealth of Pennsylvania as an Applications Developer 2 or Computer Programmer 4 for one or more years full-time?

+ Yes

+ No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

How many years of full-time information technology experience in applications development or applications maintenance do you possess?

+ 1 year or more

+ 6 months but less than 1 year

+ Less than 6 months

+ None

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

How much graduate coursework have you completed in an information technology field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org (”www.naces.org”target=_blank”) and clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 30 credits or more

+ 15 but less than 30 credits

+ Less than 15 credits

+ None

06

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

07

WORK BEHAVIOR 1 – APPLICATION PLANNING

Identifies objectives and operational needs, alternative design options and their feasibility, and determines existing system inefficiencies or problems, level of utilization, and computer equipment capabilities. Develops specifications for proposed business applications and provides recommendations for systems parameters, including the proposed schedule and projected costs for development.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience developing application specifications for proposed business applications. I was also responsible for providing a proposed timeline for task completion and the projected costs for development.

+ B. I have experience planning and implementing application specifications; however, someone else was responsible for providing a proposed timeline for task completion and the projected costs for development based on the specifications I developed.

+ C.I have successfully completed college-level coursework related to application planning and design, project planning and implementation, or project management.

+ D. I have NO experience or coursework related to this work behavior.

08

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ The actual duties you performed related to application planning.

+ Your level of responsibility.

09

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

10

WORK BEHAVIOR 2 – APPLICATION DEVELOPMENT

Develops or customizes and tests application systems to support users. Develops detailed functional specifications for system customizations, modifications, or workflow development based on business requirements. Writes code for update statements, modules, and programs as required. Makes recommendations if standard solutions are appropriate or if customizations are needed or feasible.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience developing or customizing new and existing application systems to support users utilizing .NET, JavaScript, and SQL software. I was responsible for testing applications to identify and resolve any performance or workflow issues.

+ B. I have experience developing or customizing new and existing application systems to support users utilizing application development software other than .NET, JavaScript, and SQL. I was responsible for testing applications to identify and resolve any performance or workflow issues.

+ C.I have successfully completed college-level coursework related to application development.

+ D. I have NO experience or coursework related to this work behavior.

11

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience developing or customizing new and existing application systems to support users utilizing application development software, and the type(s) of software.

+ Your experience testing applications to identify and resolve any performance or workflow issues.

+ Your level of responsibility.

12

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

13

WORK BEHAVIOR 3 – SOURCE CODE MANAGEMENT

Utilizes source code management tools to monitor application changes and effectively update source code. Deploys updated source code to test production environments to support continued application functionality.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience utilizing a code repository to monitor and track application changes. I was solely responsible for approving, deploying, and managing source code to test production environments.

+ B. I have experience utilizing a code repository to monitor and track application changes. Someone else approved or deployed my source code to test production environments.

+ C. I have successfully completed college-level coursework related to source code management systems or software engineering tools and practices.

+ D. I have NO experience or coursework related to this work behavior.

14

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience utilizing a code repository to monitor and track application changes.

+ Your level of responsibility.

15

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

16

WORK BEHAVIOR 4 – TECHNICAL ASSISTANCE

Troubleshoots and resolves application issues. Responds to escalated incidents by diagnosing and troubleshooting issues and works with end users and service providers to resolve issues. Provides guidance to users, managers, and other information technology professionals in application planning, design, implementation, operation, security, and quality assurance.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience troubleshooting and resolving application issues. I was responsible for resolving all levels of technical questions and issues. I was the escalation point for complex issues referred by lower-level technicians.

+ B. I have experience troubleshooting and resolving application issues. I was responsible for resolving routine questions and issues but referred more complex technical issues to a higher-level technician for resolution.

+ C. I have successfully completed college-level coursework related to application troubleshooting.

+ D. I have NO experience or coursework related to this work behavior.

17

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience troubleshooting and resolving application issues.

+ Your level of responsibility.

18

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

19

WORK BEHAVIOR 5 – SECURITY

Follows established standards to ensure adherence with established security policies. Processes all security requests for access to application systems, determines user roles, and coordinates security requirements with other IT areas. Researches current security solutions and informs management of emerging technologies.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience configuring user roles and processing security requests for access to application systems.

+ B. I have experience processing security requests for access to application systems based on user roles that someone else configured.

+ C. I have successfully completed college-level coursework related to information technology security.

+ D. I have NO experience or coursework related to this work behavior.

20

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience processing security requests and/or configuring user roles.

+ Your level of responsibility.

21

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

22

WORK BEHAVIOR 6 – WRITTEN COMMUNICATION

Prepares technical or narrative documents such as status reports, implementation plans, testing script materials, and user acceptance documents and plans, which identify progress and/or deviations from objectives. Authors narrative and analytical reports that convey application effectiveness in meeting business requirements.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience preparing technical or narrative documents such as status reports, requirements and design documents, testing script materials, and user acceptance documents and plans. I was responsible for the final document that conveyed customized information to the intended recipients.

+ B. I have experience preparing technical or narrative documents such as status reports, requirements and design documents, testing script materials, and user acceptance documents and plans. I was responsible for compiling a portion of the document, but someone else was responsible for the final version that conveyed customized information to the intended recipients.

+ C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, journalism, or communications.

+ D. I have NO experience or coursework related to this work behavior.

23

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience preparing technical or narrative documents such as status reports, requirements and design documents, testing script materials, and user acceptance documents and plans.

+ Your level of responsibility.

24

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov