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Join our team as a Solutions Analyst II and be at the forefront of driving technical innovation and strategic business solutions. Your role will be key to transforming complex challenges into efficient, tailored solutions, fostering both personal and professional growth.

As a Solutions Analyst II in Commercial & Investment Bank, you will play a pivotal role in bridging the gap between product owners, business, operations, and software developers by leveraging your technical and analytical reasoning skills. You'll elicit and document business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will be crucial in ambiguous situations and in effectively handling dependencies. Your strong foundation in data analytics will be instrumental in developing innovative architecture designs and operating systems. Excellent verbal and written communication skills will ensure clear and compelling exchanges with diverse stakeholders, fostering collaboration and driving the success of the company's projects and programs.

Job responsibilities

+ Contributes to data-driven decision-making by extracting insights from large, diverse data sets and applying data analytics techniques

+ Works with business application owners and development teams to define business requirements, lead scope definition, drive technical implementation, End-2-End testing, and operational readiness

+ Writes the requirements, epics, and user stories to support product development

+ Develop and prioritize a product backlog, and lead collaborative scrum events (backlog refinement, sprint planning, sprint review and sprint retrospectives)

+ Collaborates with cross-functional teams to provide input on architecture designs and operating systems, ensuring alignment with business strategy and technical solutions

+ Assists in managing project dependencies and change control by demonstrating adaptability and leading through change in a fast-paced environment

+ Promotes continuous improvement initiatives by identifying opportunities for process enhancements and applying knowledge of principles and practices within the Solutions Analysis field

+ Guides the work of others, ensuring timely completion and adherence to established principles and practices

Required qualifications, capabilities, and skills

+ 2+ years of experience or equivalent expertise in solutions analysis, with a focus on eliciting and documenting business and data flow requirements

+ Proven experience with Agile Delivery Methodology and tools such as Jira, Confluence, and Jira Align

+ Strong Microsoft product skills

+ Proven understanding of the Software Development Life Cycle (SDLC) process

+ Demonstrated proficiency in data fluency, including experience with data extraction, interpretation, and making data-informed decisions

+ Developing technical fluency in relevant platforms, software tools, and technologies, with a curiosity to continuously expand technical knowledge

+ Experience in data visualization and analytics, including understanding of vendor products and managing vendor relations

+ Strong written communication skills, with a proven ability to effectively translate complex information for diverse stakeholder audiences

Preferred qualifications, capabilities, and skills

+ Working knowledge of Payment Processing

+ Knowledge of tailoring presentations for senior management and other stakeholders

+ Familiarity with Generative AI capabilities

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans