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Director, Field Commercialization

At Coca-Cola, we know consumers love our products and that product availability depends on building the right operational solutions to meet our customers' needs. In the McDonald's Division, our Supply Chain & Operations team brings new products and programs from concept to reality across 15,000+ North American locations. We're looking for someone who shares our passion for turning ideas into impact.

The McDonald's Division is seeking a **Director of Field Commercialization** to lead field initiatives that drive product and operational revenue growth. This role, reporting to the Senior Director of Supply Chain & Commercialization, ensures the successful launch of products, equipment, and programs. You will work closely with the field service network, collaborate with McDonald's leadership, align priorities with equipment suppliers, and coordinate with kitchen system partners to deliver results.

The ideal candidate will have deep knowledge of Coca-Cola Foodservice Operations and Customer Service processes, plus experience aligning service, parts, training, and support for new launches. You will find creative solutions to accelerate initiatives within capacity-constrained systems and maximize cross-functional coordination between customer and internal sales teams.

What You'll Do** **For Us

+ Lead planning and execution of commercialization of products, programs, equipment, and value-added services in McDonald's restaurants.

+ Ensure system readiness for product pouring, program launches and improvements, and equipment installations that improve reliability, quality, and operational ease for McDonald's.

+ Direct cross-functional teams, including supply chain, service providers, McDonald's HQ, McDonald owner/operators, business development leads, insights & innovation, marketing, finance, and more.

+ Provide clear, regular communication & advocacy on commercial projects, programs, key initiatives, and system performance.

Qualifications & Requirements

+ Experience across multiple functions in operations, supply chain, project management, and quality.

+ Customer management or customer operations management experience.

+ Product or equipment deployment and/or commercialization experience.

+ Willingness to travel ~25% on average, with increased travel during major project launches.

Functional Skills

+ **Field Service Operations:** Expertise in parts, service, beverage equipment, quality programs, procurement, and restaurant operations.

+ **Project Management:** Ability to manage budgets, broad project scopes, multiple suppliers, and cross-functional teams.

+ **Operations Management:** Skilled at leveraging performance data to measure, track, and adjust processes, ensuring alignment across functions.

+ **Communicating for Alignment:** Strong ability to synchronize customers, service providers, FSOP, marketing, and supply chain through frequent updates and coordination.

What We Can Do for You

+ **Large & Connected Network:** Work across a global, cross-functional network that moves quickly, shares learnings, and builds meaningful connections.

+ **Innovative Technology:** Access and leverage Coca-Cola's industry-leading supply chain network and state-of-the-art technology.

+ **Unmatched Experiences:** Grow your career in a global organization while making a tangible impact.

Skills:

Leadership; Social Media; Sales Channel Development; Conversion Rate; Structured Query Language (SQL); Key Performance Indicators (KPI); Marketing Campaigns; Digital Advertising; Branding; Media Buying; Demand Generation; Marketing Strategies; Product Commercialization; Channels Strategy; Tableau (Software); Alteryx; Customer Insights; Market Segmentation; Microsoft Office; Strategy Development; Google Analytics; Microsoft Power Business Intelligence (BI); Marketing Insights

Pay Range:$141,000 - $165,200

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:30

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.