"Alerted.org

_The future is what you make it._

Honeywell is looking for a **Product Support/Application Engineer II** to join our global Technical Support organization. In this role, you’ll apply your engineering expertise to support customer inquiries, resolve technical issues, and contribute to product improvements, while delivering exceptional customer experience.

**LOCATION:** Richardson, Texas

_Are you ready to help make the future with us?_

Honeywell Sensing Solutions designs and delivers advanced components that detect, digitize, and interpret real-world conditions for better protection, accuracy, and operational effectiveness. We are a leading global supplier of standard and custom-engineered packaged products and switches, gas sensors, electronic sensors, and test & measurement sensors serving industries such as aerospace, transportation, healthcare, and electrification.

For more information about our business and the products you will support, visit: Honeywell Sensing Solutions.

BENEFITS:

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. Benefits provided may differ by role and location. Learn more at benefits.honeywell.com.

• Unlimited Vacation Plan with No Preset Maximums

• Flexible Hybrid Work Schedule

• Medical/Rx Health Savings Account (HSA)

• Dental/Vision

• Life Insurance

• Short/Long-Term Disability

• Employee Assistance Program (EAP)

• 401(k) Match

• Education Assistance

• Flexible Spending Accounts

• Parental Leave

• 12 Paid Holidays

• Provide technical support to customers via phone and email, diagnosing and troubleshooting hardware and software issues to ensure effective resolution.

• Conduct in-depth analysis of recurring technical issues and provide actionable feedback to product development teams for continuous improvement.

• Deliver product training and guidance to customers, ensuring they understand product features and functionality.

• Maintain strong customer satisfaction through professional, empathetic, and timely support.

• Develop and maintain knowledge base articles, troubleshooting guides, and support documentation to enable customer self-service.

YOU MUST HAVE:

• Bachelor’s degree from an accredited institution in a technical discipline such as the sciences, technology, engineering or mathematics

• 3+ years of experience in industrial, healthcare, aerospace, or transportation sectors, with a focus on supporting mechanical or electrical products (design, deployment, or servicing).

• 1+ years of experience in a customer-facing role providing technical support and product troubleshooting.

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

WE VALUE:

• Bachelor’s degree from an accredited institution in a technical discipline such as Mechanical, Electronics or Automation.

• Experience in project management and/or Six Sigma methodologies.

• Experience in product design and strong understanding of product development lifecycle.

• Experience in CRM, ERP and/or PLM tools such as Salesforce, SAP or Teamcenter.

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates – Job Posted on 09/23/2025

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.