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Job Summary and Responsibilities

Location:

CHI Health Clinic - La Vista

8248 S 96TH ST

LAVISTA, Nebraska 68128-3126

United States

Hours for this position:

Mondays 8:00A - 4:30P

Tuesdays 8:00A - 4:30P

Wednesdays 11:30A - 8:00P

Thursdays 7:00A - 3:30P

Fridays 8:00A - 4:30P

Incentives:

Clothing Voucher up to $60

In healthcare, we all agree that support is a must in order to be successful. This position will support our healthcare teams by ensuring they have everything they need in order to care for our patients. They also play a huge role in a patient’s experience and prep when they visit any of our clinics. We couldn’t do it without you! If you have a passion for supporting others and enhancing patient experience, we want to talk to you.

Essential Function

+ Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.

+ Answer phone calls and direct them appropriately.

+ Schedule appointments according to office guidelines.

+ Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.

+ Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

+ Prepare charts for patient appointments making sure all necessary information is complete.

+ Conduct all functions associated with patient check-out including collecting patient responsibility payments and scheduling follow-up appointments.

+ Perform duties involving record filing, retrieval, and assisting with the filing of registration documentation in electronic medical records.

+ Confirm next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment.

+ Follow up with patients regarding the No Show Guidelines and send out appropriate communications.

+ Manage the flow of interdepartmental, outgoing, and incoming mail.

+ Support office supply ordering and inventory procedures as needed.

+ Notify appropriate clinical staff of each patient’s arrival and assure that patients are informed of any appointment delays

+ Perform cash drawer reconciliation.

Job Requirements

Education / Accreditation / Licensure (required & preferred):

+ NA

Experience (required and preferred):

+ 1 year of customer service experience, clerical, or business-related experience

Where You'll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

Pay Range

$15.67 - $22.14 /hour

We are an equal opportunity/affirmative action employer.