• PBX Operator - Full Time - Nights

    Texas Health Resources (Fort Worth, TX)


    PBX Operator

     

    _Fast-paced, high-volume clinic looking for a top skilled PBX Operator_

     

    Work location: 1325 Pennsylvania Avenue Fort Worth, Texas 76104 & remote work

     

    Work hours: Full-time (Nights) - Wednesday from 6:00 pm to 1:30 am, Thursday and Friday from 7:00 pm to 5:30 am, Saturday from 4:00 pm to 5:30 am.

    Department Highlights:

    * Friendly, efficient team

    * Remote work at least 50% of the time once the three month on-site training is complete

    * Competitive compensation

    What You Need:

    + High School Diploma or equivalent REQUIRED

    + 1 Year Experience as a Dispatcher, Communication Specialist, Customer Service Representative or similar position in a communication or dispatch center REQUIRED

    + 2 years experience preferred

    + Hospital experience preferred

    Skills:

    * Be able to communicate clearly and effectively in English, both verbally and in writing, while performing a variety of tasks. Intermediate computer skills. Ability to multi-task. Strong customer service skills. Ability to work under pressure and during emergency situations while reacting quickly to unexpected situations and/or emergencies

    What You Will Do:

    * Answer incoming calls to the hospital switchboard in a timely manner, directing calls to the correct location or assisting with needed phone numbers

    * Transfer calls to appropriate departments for problem resolution as needed

    * Implements medical emergency codes via pagers, overhead paging, cell phones, etc.

    * Overhead pages to locate physicians and relay approved information to employees and visitors

    * Codes & Alarms

    Additional perks of being a PBX Operator (PRN):

    * A supportive, team environment with outstanding opportunities for growth.

    * Opportunity to contribute to your own 401K

     

    Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we've won and more.

     

    **_Do you still have questions or concerns?_** Feel free to email your questions to [email protected] .

    \#LI-JT1

    Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

     

    We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.