"Alerted.org

This role is part of Microsoft’s Global Security Investigations team, which delivers scalable, best-in-class threat management and investigative services to mitigate physical risks to employees, external staff, guests, and facilities. The team investigates potential policy violations and other offenses against the company.

In this role the candidate will be responsible for investigating a variety of physical security related matters that potentially impact the Microsoft workforce or facilities worldwide, reducing risk via the identification, intervention, and mitigation of physical threats, and upholding Microsoft’s ethical well-being by investigating violations of Microsoft policy.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovateto empower others and collaborate to realize our shared goals. Each day we build onour values of respect, integrity, and accountability to create a culture of inclusionwhere everyone can thrive at work and beyond.

Responsibilities

Case Development and Preparation

+ Independently, identifies and triages highly complex, higher risk reported issues to determine their priority. Organizes information and defines next steps for investigations of high risk, impact, or exposure. Facilitates discussions on developing tactical investigation strategy and direction. Assesses and communicates immediate and potential risks to leadership and key stakeholders, and offers suggestions for overcoming potential obstacles in a timely manner.

+ Independently identifies and interprets broader, complex sources of information and appropriate investigative tools and technologies to resolve investigations of high risk, impact, or exposure. Coordinates and collaborates with relevant internal stakeholders to execute objectives. Distills information from complex data to prepare investigation plans and procedures.

+ Independently identifies, gathers, and reviews underlying documentation, internal and external data, relevant facts, and internal and external industry trends related to investigative matters. Compiles data from different complex sources, tracks and records the findings to assist the investigation. May collaborate with colleagues to source and interpret relevant data.

+ May independently utilize advanced interview skills to schedule and conduct highly complex interviews to gather relevant information, establish facts, and determine root causes. Leverages compiled data from data review and synthesis during interviews to advance investigation. Conducts complex analyses on information gathered during interviews to validate facts, generate insights, and identify gaps or outliers in known information. Simplifies complex topics to assess root-cause analyses and remediation efforts.

Case Management

+ Independently manages and monitors supplier, internal/external partner, stakeholder resources to drive cases to an outcome. May manage programs, trainings, supplier utilization strategies, and resources within budget, resulting in the utilization of resources and cost effectiveness. Drives management of stakeholder expectations.

+ Independently documents complex case activities in accordance with global team standards. Develops complex reports to include relevant investigation information, maintain clear communication on the progress and next steps, and deliver succinct work products to help make informed decisions.

+ Independently informs customers, partners, stakeholders, and direct management about the progress of active cases/issues, recommends next steps and actions, and communicates challenges and areas of improvement. Assists stakeholders in addressing complex risk and improving operation effectiveness and expectations. Represents Microsoft to high-profile internal and external stakeholders on complex investigative cases. Shares actionable intelligence, reports risks, and encourages feedback from the stakeholders to improve operational and investigative effectiveness. Provides input on proposed changes to improve detection of relevant information and identify gaps. Develops and/or executes a plan to improve team improvement processes.

Professional Development

+ Independently develops content, and presents internal and/or external education and awareness activities, and effectively communicates internally and/or externally. Solicits feedback and takes steps to improve self-work. Acts as a thought leader in several aspects of professional areas related to investigations and security. Assists in providing case consultations to teams.

+ Serves as a Trusted Leader to the business and partners.

Other

+ Embody our culture and values

+ May be required to perform stressful and physical activity.

+ Rapid and effective decision-making during unusual or emergency situations.

+ Work in environments and under conditions that may require carrying authorized weapons and ammunition, the use of protective gear and devices, and/or awareness of personal safety and safety of others, while also engaging in physical protective duties; certifying in basic medical and use of force options through firearm qualification.

+ Respond to occasional emergency situations, at any hour, with short notice.

+ Travel, as required.

+ Engage in rotating 24x7 On-Call assignments

Qualifications

Required/Minimum Qualifications

+ 4+ years experience in compliance, finance, data-analytics, investigations, or related field OR equivalent experience.

+ Must be able to participate in a rotating on-call schedule that provides 24/7 coverage.

Other Requirements:

+ Citizenship& Citizenship Verification:This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.

Additional or Preferred Qualifications

+ Bachelor's Degree in Business, Accounting, Criminal Justice, Law, International Relations or related field AND 8+ years experience in compliance, cyber, finance, data-analytics, investigations, or related field OR equivalent experience.

+ Deep knowledge and experience in behavioral sciences, threat assessment, targeted violence and related physical security/safety risk.

+ Certified Threat Manager (CTM), Professional Certified Investigator (PCI) and/or Certified Protection Professional (CPP)

+ Proficient in the use of technology, computers (hardware, operating systems, networks), and software at a power user level (M365, Outlook, Excel, Word, Powerpoint, Access/SQL, PowerBI, SharePoint, Copilot, etc.).

+ Possess or able to accomplish a US government security clearance.

Investigations IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

US corporate pay information | Microsoft Careers (https://careers.microsoft.com/v2/global/en/us-corporate-pay.html)

Microsoft will accept applications for the role until October 13th, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .