• Receptionist / Customer Service Representative

    Access Dubuque (Dubuque, IA)


    Receptionist / Customer Service Representative

    PetMed of Key West Veterinary Clinic

    1 Positions

    ID: 81176

    Posted On 09/10/2025

     

    Job Overview

     

    Receptionist / Customer Service Representative

     

    _Part-time or Full-time | PetMed of Key West Veterinary Clinic, Dubuque, IA_

     

    Do you enjoy working in a fast-paced, fun, and team-oriented environment? PetMed of Key West is looking for a friendly, reliable **Receptionist/Customer Service Representative** to join our veterinary clinic team.

    Hours:

    + Part-time: Minimum 8–12 hours per week (depending on the week).

    + Full-time available if desired.

    + Regular weekday hours: **7:55 a.m. – 5:00 p.m.** with a 1-hour lunch break.

    + **1–2 Saturdays per month** required (7:55 a.m. – 12:00 p.m.).

    Responsibilities include:

    + Greeting clients and pets with professionalism and warmth

    + Answering and managing a multi-line phone system

    + Scheduling appointments and managing records in our computer system

    + Providing excellent communication and customer service both in person and over the phone

    + Supporting the veterinary team in creating a welcoming, efficient environment

    Requirements:

    + Excellent English and communication skills (speaking, writing, dictation)

    + Excellent phone etiquette and ability to manage a busy phone system

    + Strong computer skills, accurate typing, and ability to learn new software quickly

    + Ability to thrive in a **fast-paced, fun, team-oriented environment** while also taking ownership of individual responsibilities

    + Comfortable working around animals of all sizes, loud noises, and occasional strong odors

     

    If you are organized, friendly, and want to be part of a supportive veterinary team that cares deeply for pets and their people, we’d love to hear from you!

     

    PetMed of Key West Veterinary Clinic

     

    2262 Flint Hill Drive, Dubuque, IA 52003

     

    Apply online at: https://dbqpetmed.com/careers/

     

    Primary Contact

     

    ,

     

    Phone

     

    Phone

     

    Phone

     

    Fax

     

    Email

    Job Details

    Categories

     

    Animal Care

     

    Customer Service

     

    Veterinary Services

     

    Location

     

    Dubuque, IA

     

    Job Type

     

    Employee

     

    Full/Part

     

    Full Time

     

    Company ID

     

    81175

     

    Job REQ #

    \# Positions

    1

     

    Start Date

     

    20250910

     

    End Date

     

    20251012

     

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    PetMed of Key West Veterinary Clinic

     

    About the Company