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SYSTEMS ANALYST I

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SYSTEMS ANALYST I

Salary

$72,131.16 - $92,613.61 Annually

Location

City of Stockton, CA

Job Type

Classified

Job Number

1025-07555

Department

Information Technology

Opening Date

10/05/2025

Closing Date

10/12/2025 5:30 PM Pacific

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DEFINITION

OPEN/PROMOTIONAL RECRUITMENT

FLSA STATUS: Non-exempt

TENTATIVE EXAMINATION DATE: TBD: ( Candidates must take an online examination)

The Department of Information Technology is recruiting for qualified and energetic Systems Analyst I candidates to help support and operate the City's IT Cyber Security and additional networked services, including, but not limited to, business applications, databases, client/server platforms, networking, security, and end-user device management. These positions report to the Datacenter or Enterprise applications areas.

Incumbents work a City of Stockton 9/80 schedule: 7:30am to 5:30pm Monday through Thursday; 8:00am to 5:00pm Friday, with alternating Fridays off. May be required to work additional hours and/or weekends to provide project or operation support.

Incumbents in this position are included in the Civil Service system, in a "for-cause" employment status, and are represented by Stockton City Employee Association- Professional and Technical Bargaining Unit. (Classified/Represented)

This recruitment is being conducted as an Open/Promotional recruitment. Current full-time City of Stockton employees may apply for this position as a promotional opportunity and successful candidates will be placed on a promotional list. All other candidates may apply for this position as an open competitive opportunity and successful candidates will be placed on an open list. The appointing authority will have the option of requesting names from the promotional list, the open list or a combination of both. These lists may be used to fill future vacancies.

Prior to appointment, eligible candidates will be required to submit to and successfully pass a background investigation, which will include fingerprinting and a back evaluation.

Veteran's Preference:

This position is eligible to receive five (5) Veteran's Preference Points for entrance into the Civil Service. Veteran's Preference Points will not be granted on the promotional list. If you believe you may qualify for Veteran's Preference Points, please attach a DD-214 Member-4 copy indicating at least 181 consecutive days of service with honorable discharge with your application. (see supplemental question #12 for details).

Under general direction, plans, organizes, and performs activities related to computer systems, enterprise servers, client/server platforms, and database systems; may implement operational procedures on a Citywide basis and reports to a supervisor classification or higher. The incumbent performs work of a professional nature, utilizing skills that require an understanding of very complex analytical procedures and processes while working with a very high level of independent authority and judgment; performs related work as assigned.

CLASS CHARACTERISTICS

Systems Analyst I is the entry-level class in the series, requiring a basic background in systems development, operations, and programming with analytical and diagnostic skills. The incumbent performs the more routine tasks associated with the position while learning the specifics of the City’s hardware and software systems, programs, and related policies and procedures.

PRINCIPAL DUTIES (Illustrative Only)

+ Provides technical assistance and advice to City staff in areas of responsibility.

+ Reviews and conducts detailed analyses of computer systems in operation and makes recommendations for improved system hardware and software.

+ Maintains effective communications with user departments about software vendor activities and system problems, status, timelines, and details.

+ Integrates systems for inter-operability across multiple platforms and technologies.

+ Serves as liaison between vendor, technical support, network, and departments to resolve systems problems; coordinates and implements corrective measures.

+ Monitors and enforces security policies on server platforms.

+ Monitors and adjusts thresholds for system resources to assure best performance and efficiency of resource utilization.

+ Provides consultation with other analysts regarding complex program or database considerations, and assists with problem solving.

+ Applies workflow and related procedures for the implementation of systems.

+ Compiles and maintains system documentation.

+ Troubleshoots problems on complex customized hardware and software; and

+ Performs related duties as assigned.

QUALIFICATIONS

Education/Experience:

Systems Analyst I : Possession of a Bachelor’s degree from an accredited college or university with major course work in engineering, computer science, mathematics, or a closely related field.

OR

Current enrollment in the last two (2) semesters/three (3) quarters of a Bachelor's degree program in an accredited four (4) year college or university with major course work in engineering, computer science, mathematics, or a closely related field with a minimum of 30 or fewer units needed to fulfill the graduation requirement. Candidates will be placed on the eligible list and certified under Civil Service rules subject to the candidate presenting proof of graduation by way of official transcripts or diploma before to the official hire date.

OR

Possession of an Associate of Arts degree or completion of sixty semester units or equivalent quarter hours from an accredited college or university with course work in pre-engineering, mathematics, computer science, or a closely related field and two (2) years of experience in systems operation or administration.

OR

Possession of a high school diploma or GED and four (4) years of experience in systems operation or administration.

Other Requirements :

+ Must possess a valid California Class C driver’s license in order to work at remote user sites.

+ May be required to pass an extensive background investigation, which includes a fingerprint clearance.

Knowledge of :

+ Principles and practices of technical problem solving;

+ Principles and techniques of software and system quality assurance and control;

+ Principles and techniques for evaluation of work processes for new or revised computer applications;

+ Principles and practices of systems security and information technology security methods;

+ Disaster planning and recovery methods;

+ Problem-tracking software tools, security and quality assurance policies and procedures, and remote access software and techniques of connectivity;

+ Principles, practices, and techniques for providing customer support;

+ Principles of technical report preparation and documentation, including computer research and analysis techniques;

+ Principles and practices of project management and resources planning.

+ Operating principles and characteristics of the mid-range computer and microcomputer hardware and software that is utilized by the City; and

+ Job planning, prioritizing, and scheduling techniques.

Specific knowledge of any combination of the following :

+ IBM Power Series systems operations;

+ VMWare environments;

+ Oracle and MS SQL database administration;

+ UNIX, AIX, or Linux Administration and system tuning;

+ Network and application security;

+ MS SQL tuning and optimization;

+ Reporting tools and report development;

+ Dispatch and records management systems;

+ Networking protocols; and

+ City’s current systems.

Skill in :

+ Solving software programming and systems design problems from minimal diagnostic information;

+ Preparing clear and concise reports and other written materials;

+ Maintaining organized and accurate records;

+ Communicating effectively both orally and in writing;

+ Integrating information technology systems;

+ Providing technical guidance and assistance to users, customers, and team members;

+ Recognizing problems, developing recommendations and solutions; overseeing corrections within specialty;

+ Establishing and maintaining effective working relationships with those contacted in the course of work.

+ Troubleshooting hardware and software problems and debugging programs and applications;

+ Instructing user department staff in the operation of new or revised computer applications, including explaining system concepts to non-technical users; and

+ Making sound independent decisions within established guidelines.

Physical/Mental Abilities:

+ Mobility – Frequent sitting and walking; occasional bending, squatting, climbing, kneeling, crawling, and twisting;

+ Lifting/Carrying – Frequent lifting/carrying up to 50 pounds;

+ Vision – Ability to read fine print, and/or normal type size print, and detect color; ability to read and see PC screens; ability to read and produce printed material and information displayed on a visual display terminal;

+ Dexterity – Frequent fingering (typing, picking, pinching), repetitive use of both hands; occasional simple/power grasping, fine manipulations, pushing/pulling and reaching above and below shoulder level;

+ Hearing/Talking – Ability to detect specific noises, proper equipment operation; ability to understand what people are saying in normal conversation, over the telephone, and frequently over noise;

+ Special Requirements - Constantly working days; occasionally working evenings and/or weekends; and occasional driving;

+ Emotional/Psychological Requirements - Ability to concentrate, make decisions, work with the public, exercise sound judgment, handle stressful situations, and work alone;

+ Environmental conditions – Occasional to frequent exposure to noise; exposure to outdoor conditions[JP3] (https://secure.neogov.com/employers/class\_spec/detailed\_class\_specification.cfm?ClassSpecID=62134#\_msocom\_3) ; working around equipment and machinery; and

+ Working conditions – Primarily performed in an office environment which is typically quiet.

This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirement of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the American with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

The Examination:

Applicants who qualify in terms of relevant work experience and education, that best fit the needs of the City, will be invited to participate in the examination process. The examination process may include a practical examination and a structured oral examination, weighted 100%. However, the City reserves the right to utilize alternative testing methods if deemed necessary. Candidates must receive a minimum passing score of 70%, as determined by the relative performance of all candidates in all portions of the examination. In the event of identical ratings, candidates' names will be arranged in order of application date/time, and, if the same, then arranged alphabetically.

ALL APPLICATIONS AND SUPPLEMENTAL QUESTIONS MUST BE COMPLETED FULLY AND SUBMITTED ON AN OFFICIAL CITY OF STOCKTON APPLICATION FORM. (DO NOT STATE "REFER TO RESUME" ON YOUR APPLICATION OR SUPPLEMENTAL QUESTIONNAIRE.) APPLICANTS QUALIFYING BASED ON WORK EXPERIENCE AND COLLEGE UNITS OR DEGREE MUST SUBMIT PROOF OF MEETING THE EDUCATION REQUIREMENT (copy of unofficial transcripts, grade report, or diploma) BY THE FINAL FILING DATE. INCOMPLETE APPLICATIONS AND SUPPLEMENTALS WILL BE REJECTED AND CANNOT BE REVISED AFTER SUBMITTAL ON OR BEFORE THE FINAL FILING DATE. POSTMARKS, FACSIMILES, AND PHOTOCOPIES OF THE CITY'S EMPLOYMENT APPLICATION WILL NOT BE ACCEPTED. RESUMES ARE WELCOMED BUT SHOULD BE SUBMITTED AS ADDITIONAL INFORMATION ONLY.

The information in this announcement concerning the terms and conditions of employment does not constitute either an express or implied contract, and these provisions are subject to change.

NOTE:

+ After on-line submittal, immediate notification will appear on your screen indicating your application has been received. Please print this notice as proof of filing.

+ Notices and correspondence will be sent via email only. No paper notices will be mailed to applicants. It is the applicant's responsibility to ensure a correct email address is provided and that correspondence is being received.

+ NeoGov.com: You will receive correspondence via the e-mail address you placed on your application. Some e-mail accounts have been known to place these e-mails in the spam/junk file. Please check your e-mail folders or accept e-mails ending with neogov.com.

In accordance with California Government Code section 3100, et seq., all City of Stockton employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath.