• Systems Admin Specialist Advisor

    NTT DATA North America (Mahwah, NJ)


    Company Overview:

    Req ID: 341536

     

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

     

    We are currently seeking a Systems Admin Specialist Advisor to join our team in Plano, Texas (US-TX), United States (US).

     

    Field Certification Lead Systems Programming Analyst

    Position Overview

    The Field Certification Lead Systems Programming Analyst is responsible for ensuring the integrity, reliability, and operational readiness of technology solutions prior to deployment in Local Operating Environments (LOE), Data Centers, and airline applications. This role focuses on mitigating production risks, reducing deployment failures, and enhancing system stability through rigorous pre-release validation.

    Key Responsibilities

    Field Certification Management

     

    Maintain 24/7 readiness of physical and virtual testing environments at Mahwah.

     

    Ensure automated testing tools remain fully operational.

     

    Manage Field Certification (FC) request intake via TEAMS forms and track progress using FC Scheduling tools. Coordinate with Application Development teams to validate test scripts and ensure BigFix packages are submitted to the FC GSDP Portal.

     

    Validate environment specifications and functional procedures prior to scheduling.

     

    Testing Execution and Oversight

     

    Assign testers based on Service Level Agreements (SLAs) and project timelines.

     

    Monitor testing progress, resolve issues, and ensure timely certification.

     

    Communicate daily test results through Field Certification Memos and status reports. Maintain certification records and update SMC testing requests for weekly reporting.

     

    Team and Lab Management

     

    Approve weekly timecards and manage onboarding/offboarding processes.

     

    Mentor team members, support career development, and ensure training compliance.

     

    Maintain inventory and replace end-of-life hardware in the Mahwah Test Lab. Approve personal time-off requests for team members.

     

    Reporting and Communication

     

    Submit weekly status updates to management by 4 PM each Wednesday.

     

    Provide ad hoc reports detailing certification volumes, testing outcomes, and operational metrics.

     

    Required Skills and Qualifications

     

    Technical Expertise

     

    Proficiency in Windows 10 & 11, Windows Server 2016/2019/2022/2025.

     

    Working knowledge of Local Area Networks.

     

    Familiarity with automated testing tools. Experience with VMware ESXi (preferred).

     

    Reliable internet connectivity for remote access.

     

    Education and Certifications

     

    Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).

     

    Certified Quality Assurance Tester (preferred).

     

    Professional Competencies

     

    Strong analytical and problem-solving skills.

     

    Excellent verbal and written communication abilities.

     

    Effective project and time management skills. High attention to detail and accuracy.

     

    Ability to collaborate within a team environment.

     

    Customer-focused mindset with leadership capabilities.

     

    Work Environment

     

    Hybrid schedule: 40-hour workweek (3 days on-site, 2 days remote) within Eastern Time Zone (7:00 AM 6:00 PM).

    About NTT DATA:

    NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

     

    NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.