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Head of Access Services (Associate or Full professor) - Library

FACULTY VACANCY ANNOUNCEMENT

Hunter College seeks innovative, passionate, and effective leader to manage the Access Services unit of the Hunter College Libraries. Reporting to the Dean and Chief Librarian, the Head of Access Service will provide strategic direction and lead the staff in the units of Circulation, Reserves, Stacks Maintenance, Technology Loans and ILL. This position is responsible for the overall administration and coordination of work and for establishing and implementing access services policies, standards, and procedures across the Hunter College Libraries.

This position will be based at Hunter College’s main campus located on East 68th Street in Manhattan and will support branch libraries for Social Work & Public Health, Health Professions, and Art. Hunter College Libraries operate near many major cultural institutions and offer scholars and creative artists a vibrant and dynamic community within a highly diverse urban setting. As part of the City University of New York, a nationally recognized metropolitan university system, Hunter is committed to active engagement with students and the community at large, and embraces equity, inclusiveness, and global awareness in all dimensions of our work.

Responsibilities include but are not limited to the following:

+ Provide vision and management of the access services unit through planning, leadership, assessment, and delegation.

+ Champion and direct exceptional customer service.

+ Evaluate services and the effectiveness of policies and make recommendations for service and policy improvement.

+ Establish workloads, monitor and evaluate performance, and coach and counsel as needed.

+ Empower department members to make independent decisions at appropriate operational levels, holding members accountable for successful completion of assignments.

+ Evaluate situations to develop creative, workable solutions.

+ Manage unit communications.

+ Mentor and empower staff to create an environment of excellence.

+ Provide visionary leadership for departmental activities.

+ Partner with library and campus colleagues to ensure the library spaces function as a third space for the campus community; and

+ Serve on Hunter College, CUNY, and/or departmental committees, and engage in professional development and scholarly activities.

QUALIFICATIONS

A Master's in Library Science (MLS), Master's in LibraryInformation Studies (MLIS), or closely relateddiscipline from anALA-accreditedinstitution. Also requiredis theability to work with others for the good of the institution. For appointment as Associate, or Full Professor, a second graduate degreeis required.

+ Minimum of seven years of leadership and management experience in an academic or research library access services unit with progression towards increasing responsibility;

+ Record of scholarship and professional achievement appropriate for appointment at the rank of Associate or Full Professor;

+ Strong supervisory skills with experience managing staff, setting performance goals, conducting evaluations, and fostering professional growth;

+ Ability to work collaboratively across departments and locations, build partnerships, and contribute to a positive, student-centered culture

+ Ability to navigate complex institutional settings;

+ Proven ability to build trust, and manage organizational change and to foster innovation and collaboration;

+ Demonstrated ability to delegate, prioritize and manage multiple tasks effectively;

+ Strong customer service skills;

+ Excellent communication, collaboration, and project management skills; and

+ Ability to work in a diverse setting.

Preferred Qualifications

+ Experience with Ex Libris’ Almo/Primo library services platform;

+ Knowledge of Interlibrary Loan and Reserves copyright issues;

+ Familiarity with accessibility standards, guidelines and tools;

+ Experience with learning management systems;

+ Experience with Springshare products;

+ Experience with Scan and Deliver;

+ Working knowledge of ILLiad; and

+ Familiarity with OCLC Worldshare.

COMPENSATION

**Associate Professor** salary range is $90,838- $129,041

**Full Professor** salary range is $113,982-$136,546

CUNY offers faculty a competitive compensation and benefits package covering health insurance, pension and retirement benefits, paid parental leave, and savings programs. We also provide mentoring and support for research, scholarship, and publication as part of our commitment to ongoing faculty professional development.

HOW TO APPLY

Applications must be submitted online by accessing the CUNY portal on city university of New York job website www.cuny.edu/employment or https://cuny.jobs/ and following the CUNYFirst job system instructions. To search for this vacancy, click on search job listings, select more options to search for CUNY jobs and enter the **_Job Opening ID number 31156._**

Click on the "apply now" button and follow the application instructions. Current users of the site should access their established accounts; new users should follow the instructions to set up an account.

Please have your documents available to attach into the application before you begin. Please note that the required material must be uploaded as one document under cv/ resume (do not upload individual files for a cover letter, references, etc.). The document must be in .doc, .docx, .pdf, .rtf, or text format- and name of file should not exceed ten (10) characters – also do not use symbols (such as accents

(é, è, (â, î or ô), ñ, ü, ï, –, \_ or ç)).

Incomplete applications will not be considered.

Please include:

• cover letter or statement of scholarly interests

• curriculum vitae/ resume

• names and contact information of 3 references

Upload all documents as one single file-- pdf format preferred.

CLOSING DATE

This search will remain open until filled. The committee will begin reviewing completed applications on November 10, 2025. Applications submitted after the deadline will only be considered if the position/s remain open after the initial round.

JOB SEARCH CATEGORY

CUNY Job Posting: Faculty

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

31156

Location

Hunter College