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Description

As Senior UX Designer, you will define how users interact with new AI products. You will have a significant impact on our business as you contribute to the strategy and design direction and how it integrates within the entire product portfolio, and deliver a seamless experience for users. Success in this role spans multiple dimensions, primarily focusing on implementing agentic experiences that are adaptive, proactive, and trustworthy.

You will be part of a team that is transforming how enterprises plan and execute decisions, leveraging agentic AI and Amazon expertise. This enterprise-wide intelligent decision system will serve as the SaaS layer within AWS Applied AI Solutions to deliver capabilities that transform how enterprises coordinate decisions across enterprise functions.

Key job responsibilities

• Drive momentum in creating new AI products.

• Identify and solve systemic design problems, balance short-term needs with long-term vision, and influence product and engineering decisions.

• Make quick, informed decisions that keep projects moving, lead rapid prototyping cycles, and maintain quality standards.

• Solve technical challenges effectively and transform complex AI capabilities into intuitive experiences.

• Balance technical constraints with user needs, finding practical solutions that scale.

• Convert ambiguous problems into clear direction, helping your team navigate uncertainty while maintaining alignment.

• Create new products from scratch, define design standards, and maintain high-quality output.

• Challenge assumptions when needed, build trust through transparent communication about trade-offs, and influence cross-functional partners through clear reasoning.

• Work autonomously to drive projects with minimal guidance.

• Share knowledge effectively, mentor other designers, lead org-level reviews, and build strong partnerships across functions.

A day in the life

Each day requires balancing immediate needs, technical constraints, and long-term vision. You're not just designing interfaces - you're setting standards for human-AI interaction at AWS. You will work collaboratively with your design team, alongside engineers and product managers, building enterprise AI applications.

About the team

AWS Applied AI Solutions is an organization with a vision to provide business applications that leverage Amazon's unique experience and expertise and are used by millions of companies worldwide to manage day-to-day operations. Our mission is to accelerate our customers’ businesses by delivering intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Basic Qualifications

- 7+ years of UX designer or interaction designer experience

- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices

- Experience in delivering design solutions for projects of large scope and complexity

- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps

- Experience designing and prototyping with tools such as Figma or similar

Preferred Qualifications

- Experience working with stakeholders to plan and execute programs that are strategic in nature

- Experience designing in an agile development environment

- Experience with UX design of complex workflows for enterprise applications

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.