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Job Title: Quality Field TechnicianJob Description

The Quality Field Technician is responsible for ensuring that quality-related duties are completed efficiently to satisfy customers, team members, and vendors. This role involves coordinating and supporting quality assurance on the manufacturing production floor, establishing and maintaining quality systems for producing high-quality products, and performing analytical testing to ensure product specifications are met in real-time. This position plays a critical role in the production of extended shelf life (ESL) dairy-related products.

Responsibilities

+ Achieve assigned goals in production, safety, quality, performance, and cost.

+ Notify others of mechanical malfunctions to enhance productivity and equipment capabilities, and assist operators in resolving concerns.

+ Comply with GMPs, SOPs, corporate and plant policies, rules, and regulations.

+ Provide assistance and support to quality-related areas as assigned.

+ Ensure proper focus on quality checks performed by technicians and provide follow-up training as needed.

+ Perform finished pallet audits, end-of-shift product reviews, and other quality checks to ensure standards are met.

+ Track packaging/processing Key Quality Attributes (KQAs), identify problem areas and trends, and respond to operator quality questions.

+ Communicate effectively between shifts and departments, execute issue resolution, and escalate issues promptly.

+ Communicate product disposition and assist Operations with compliance to standards.

+ Maintain inventory accuracy of products in Quality Hold/retest status by performing routine cycle counts and reconciliations.

+ Audit Operations' paperwork for timely completion and accuracy.

+ Participate in Internal Quality Audit processes to improve plant quality systems and GMP compliance.

+ Audit and document compliance to the Master Sanitation Schedule.

+ Conduct titration testing, verify chemical concentrations, and verify CIP dilution samples.

+ Perform troubleshooting, product weight verifications, and volumetric checks.

+ Complete sensory analysis on finished products as required.

+ Conduct investigative research on products or materials as assigned.

+ Conduct ATP cleaning verification and line release processes per shift.

+ Perform Environmental Swabbing as requested by QA Management.

+ Set up documentation and complete sample shipments using proper methods.

+ Cover breaks, lunches, and other staffing needs as assigned.

+ Comply with legal requirements concerning dairy processing and safety, and report concerns.

+ Work safely and report safety concerns promptly, taking corrective actions as necessary.

+ Report food safety problems, initiate action, and support SQF by maintaining food safety and quality.

+ Ensure sanitary work areas and adhere to sanitation practices.

Essential Skills

+ Ability to apply basic to complex mathematical concepts and handle job tasks involving weights and measures.

+ Basic statistics and statistical process control with attention to detail.

+ Effective communication skills in English to perform job functions.

+ Knowledge of the company's mission, purpose, goals, and role in achieving them.

+ Ability to operate quality and facility equipment as required.

+ Completion of all company training requirements.

+ Interpretation of company documents and literature, including UPC/code information.

+ Experience with Microsoft Windows and software architecture.

Additional Skills & Qualifications

+ Minimum of a GED or High School Diploma; Associate degree in chemistry, biology, food science, or ag-tech science preferred.

+ 6 months to 2 years of manufacturing/machine operation experience in the dairy/food industry preferred.

+ Experience with SQF or similar quality systems preferred.

Work Environment

The work schedule is from 6 pm to 6:30 am with a rotating weekend schedule. Employees must report to work well-groomed and dressed in business-appropriate attire, adhering to GMP dress code standards. The work environment emphasizes maintaining a safe and sanitary workplace, and all employees must comply with company policies and procedures.

Job Type & Location

This is a Contract to Hire position based out of East Syracuse, New York.

Pay and Benefits

The pay range for this position is $23.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in East Syracuse,NY.

Application Deadline

This position is anticipated to close on Oct 20, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.