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CASE MANAGER, GALVAN HOMELESS SHELTER

Program: Columbia County Homeless & Housing Services

Type: Full-time / Non-Exempt

Pay Range: $22.06 – $25.18 (hourly)

Schedule: Monday - Friday, 8:00am – 4:00pm and 12pm-8pm alternating w/flexibility required as needed

Job Ref. #: 0525

Our Mission

St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve.

Our Vision

St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region.

Position Overview

The The Case Manager, Galvan Homeless Shelter is responsible for assisting families/individuals who are referred to the Columbia County Homeless Family Program in maintaining their current housing, or in the case of being homeless, to ultimately find new and permanent housing for the family/individual. This position reports to the Director of Housing, Columbia County Homeless Services.

Position Requirements:

+ Ability to work: Monday - Friday, 8am–4pm and 12pm–8pm (alternating) w/ flexibility as needed

+ Associate’s degree required; Bachelor’s degree in human service field is preferred. Relevant combination of education and experience may be considered.

+ At least two years of experience in case planning or case management.

+ Previous experience working in a human services agency is a plus!

+ Clean and Valid New York State Driver’s License; actively licensed for at least one (1) year with reliable transportation*.

+ Above average proficiency in various computer applications: Microsoft Office Suite (Word, Excel, PowerPoint), Google Business Workspace Suite (Gmail, Google Docs, Meet, Sheets, etc.); and use secure Internet practices.

+ A professional record of integrity, proven reliability, and dependability.

+ A compassionate, positive, warm and caring mindset is highly desirable.

+ Ability to work flexible hours, outside of scheduled work hours, when necessary.

+ Flexibility to work hours outside of regularly scheduled work hours, within reason.

+ Local travel is required; A current Clean and Valid New York State Driver’s License (actively licensed at least one year) - is required *.

+ Familiarity with public assistance and other local resources; Knowledge of community resources is beneficial.

+ Experience with MS Word and the use of secure Internet practice required; Excel and Google Docs preferred.

+ Demonstrated ability to work as a team member.

+ Must possess excellent communication skills, both orally and in written form

+ Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude.

+ Demonstrates qualities of patience, flexibility and adaptability; and capable of exhibiting empathy for those in crisis.

+ Capable of exercising ethical, independent judgment and discretion, and handle sensitive data with strict confidentiality.

+ Able to complete pre-employment background check requirements, including CBC fingerprinting.

Essential Duties & Responsibilities include:

+ Conduct and complete intake and assessment process following the approved agency form.

+ Develop and coordinate service plan delivery to families/individuals through a large network of area service providers including Columbia County DSS and document all service delivery activities.

+ Conduct case management activities such as meeting with families to assist them with service plan goals; follow up with families/individuals and/or service providers as needed to ensure service plan goals are being accomplished, or account for the lack thereof, and behave in a professionally responsible manner in communicating information specific to the assessment and ongoing case activities.

+ Engage with families to assure a collaborative and mutually agreed on service plan.

+ Conduct and document regular service plan reviews, inviting all relevant DSS and community support resources for all active cases.

+ Assure that after care contacts are maintained according to agreement with Columbia County DSS.

+ Meet independently with families/individuals to assess needs and strengths.

+ Establish and maintain professional working relationships with families/individuals, collaborators and current and potential resource people for the family.

+ With the clients, develop and formalize service goals.

+ Engage families/individuals toward the goal of participating in necessary services.

+ Act as an advocate for homeless families/individuals in the community.

+ Assist families/individuals in obtaining necessary services needed to retain permanent housing (e.g. mental health services, education and employment services, substance abuse services).

+ Assist in identifying and resolving barriers to housing retention by securing needed rehabilitative and/or supportive care, day care.

+ Provide intensive case management services in the following areas to settle family/individuals in permanent housing and stabilize conditions that led to homelessness:

+ self-sufficiency

+ home maintenance

+ budgeting

+ meal preparation and nutrition

+ time management

+ parenting skills

+ utilization of community services

+ tenant responsibilities/rights

Additional position-related duties and responsibilities as assigned by the supervisor.

What We Offer You**

+ Competitive Pay with an Excellent Benefits Package

+ Health Insurance options: Medical, Dental and Vision

+ $600 Well-being Reimbursement Benefit

+ Generous Combined Leave Time (CLT) and Paid Holidays!

+ $500 Employee Referral Bonus

+ We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program

+ Pension Plan with Generous Agency Contribution

+ 403b Retirement Savings Plan

+ Life Insurance – Automatic Benefit at no cost to employee

+ Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate

+ Tuition Reimbursement* & Travel/ Mileage Reimbursement

+ Professional Development & Career Growth Opportunities

+ The Comfort of a Business Casual Environment

+ Our Commitment to Embrace & Foster Mindfulness, Relevance, Respect and Solidarity.

**To qualify, certain conditions may apply

About Us

St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more.

St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity.

If you would like to learn more about us or one of our many programs, please visit our website at: www.st-cath.org

EEO Statement

St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.

Background Check

We are required to run a thorough and complete background check on All Candidates being considered for any position within our agency. Whether you are going to be a Permanent Employee, work with us through a staffing agency as a Temp, completing an Internship or perhaps you will be Volunteering with us. The background check includes Criminal Background Check (CBC) fingerprinting for the NYS Justice Center (NYS-JC) under the Office of Children and Family Services (OCFS). Some positions require additional fingerprinting under the Office of Mental Health (OMH) and/or the Department of Health (DOH). All candidates must successfully clear the background check process, following NYS-DOJ requirements. We pay for all our background checks!