• Account & Relationship Management Executive

    Wolters Kluwer (Chicago, IL)


    Hybrid role out of any of our office locations. Preferred candidate will be located in EST or CST.

     

    As an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction.

    \#Responsibilities:

    + Develop in-depth relationships with key decision-makers in assigned accounts.

    + Conduct thorough needs analysis to align products/services to customer requirements.

    + Negotiate terms and close sales with a high degree of authority.

    + Develop and implement targeted sales strategies.

    + Track and analyze sales performance metrics and tailor strategies accordingly.

    + Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.

    + Provide detailed and accurate sales forecasts.

    + Support clients during the implementation of products/services.

    + Resolve complex customer issues promptly and effectively.

    + Identify opportunities for upselling and cross-selling within the account portfolio.

    \#Skills:

    + 3+ years’ experience in media/advertising sales within the Healthcare and/or Publishing markets.

    + Communication: Excellent verbal and written communication skills.

    + Negotiation: Strong negotiation skills for setting terms and closing deals.

    + Product Knowledge: Solid understanding of the organization's products or services.

    + Sales Strategy: Ability to design and implement targeted sales strategies.

    + CRM Expertise: Advanced use of Salesforce for account management.

    + Problem-Solving: High proficiency in resolving complex customer issues.

    + Analytical Skills: Strong analytical skills for tracking and adapting sales performance.

    + Relationship Building: Exceptional ability to build and maintain long-term client relationships.

     

    _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._

    Compensation:

    Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $95,560 - $133,750

    EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.