"Alerted.org

Job Title: Care Facilitator

PVN ID: PH-2510-007055

Category: Research

Job Description

General Description

The Care Facilitator is responsible for ensuring participants receive compassionate, timely, and appropriate care tailored to their individual needs. This role emphasizes working with people who use drugs and connecting them to health care and other supportive resources. The Care Facilitator serves as a key point of contact between participants, research team, and service providers.

Other Duties

+ Co-facilitate visits between participants and service providers

+ Monitor participants progress, and advocate for participants needs

+ Facilitate participant-centered Hepatitis C education and risk reduction training

+ Follow-up with participants and provide appointment reminders via phone, in-person, text, or email

+ Provide ongoing support and care coordination to patients throughout HCV care

+ Provide linkage to harm reduction and drug-use related services as desired by the participant

+ Attend weekly meetings

+ Maintain accurate and timely documentation

+ Collaborate with academic teams and community-based organizations

+ Ensure all services align with principles of harm reduction, and participants autonomy

+ Other duties as assigned

Qualifications

+ Bachelor's Degree

+ Minimum 2 years’ experience in care coordination, case management, or outreach

+ Experience working with HIV, HCV positive, substance use and/or high-risk populations preferred

+ Direct experience working with people who use drugs and familiarity with harm reduction principles and practices

+ Strong interpersonal, organizational, and communication skills

+ Ability to work effectively with diverse populations, including, people experiencing homelessness, and those impacted by systemic inequities

+ Ability to work a flexible schedule

+ Proficiency in Microsoft Office

+ Willingness to engage and learn from real-world experiences, and contribute to the collective effort to enhance Hep C care to people who use drugs

RFCUNY Benefits RFCUNY Employee Benefits and Accruals (https://www.rfcuny.org/rfwebsite/media/0zrcgdyw/rfcuny-benefits-at-a-glance-ft-2025-project-employee.pdf)

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.

Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department School of Public Health

Status Part Time

Pay Range $16.50-$17.00

Hour(s) a week 21.00-35.00

Closing Date Nov 30, 2025 (Or Until Filled)

Bargaining Unit No

Actions

+ Apply

+ Print

+ Email

+ Linkedin

+ Facebook (http://www.facebook.com/share.php?u=https://www.rfcuny.org/careers/postings?pvnID=PH-2510-007055&title=Careers at RFCUNY)

+ Google

+ + Twitter (http://twitter.com/home?status=Job Openings at RFCUNY+https://www.rfcuny.org/careers/postings?pvnID=PH-2510-007055)