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Job Description

The Business Analyst is responsible for supporting the Order to Cash reporting workstream as we approach System Integration Testing (SIT) through User Acceptance Testing (UAT), Training, and Deployment phases. This role will primarily focus on testing activities including development of test scenarios, test cases, and test steps while serving as a liaison between the business and IT department. The Business Analyst ensures that testing requirements and results are clearly documented, communicated, and validated to support the successful implementation of the Order to Cash system.

PRINCIPAL RESPONSIBILITIES:

Testing Support

• Develop comprehensive test scenarios, test cases, and detailed test steps for the Order to Cash reporting workstream

• Execute test cases during SIT and support business users during SIT & UAT execution.

• Document and track defects, working closely with development teams to ensure timely resolution

• Validate fixes and conduct regression testing as needed

• Prepare test summary reports and communicate testing progress to stakeholders

Implementation Support

• Support training material development and delivery for end-users

• Assist with cutover planning and execution activities

• Provide post-implementation support to address user queries and issues

Business Analysis

• Coordinate with business stakeholders to validate that test scenarios cover all critical business processes

• Create and maintain detailed documentation of testing requirements and results

• Facilitate communication between technical teams and business users during testing cycles

• Support quality assurance efforts using data analysis/profiling during pre- and post-implementation reviews

• Collaborate with technical teams to ensure reporting solutions meet business requirements within Oracle ERP

Reporting Expertise

• Work with reporting tools including Oracle Transactional Business Intelligence (OTBI), BI Publisher (BIP), Power BI, Snowflake (Streamlit)

• Support the configuration and customization of reporting functionalities within the Order to Cash workstream

• Assist in troubleshooting reporting issues during testing phases

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Minimum of 3 years of experience in business analysis, testing, or related role with specific experience in SIT and UAT

• Prior experience supporting system implementation projects, preferably in the testing phase

• Demonstrated ability to create clear, detailed test documentation

• Bachelor’s degree in business, Information Technology, or a related field

• Experience using Structured Query Language (SQL) for data analysis

• Previous experience in software testing, particularly in Oracle ERP implementation

• Understanding of Order to Cash business processes and reporting requirements

• Knowledge of testing methodologies and tools

• Strong analytical and problem-solving skills

• Excellent documentation skills with attention to detail

• Effective communication and interpersonal skills to collaborate with diverse stakeholders