"Alerted.org

Job Description

The Computer Operator II position will report directly to the Operations Team Lead and provide direct support to the Command Center team. Candidate will be able to provide support to monitor and perform nightly production batch processing in both the Open Systems and WINTEL Systems using Control-M products. Candidate will also be tasked to monitor several compute and service areas for the data center team. They must be able to perform data center facility walk-throughs multiple times per shift. The operator must also be proficient in Microsoft Office products. Candidate will be required to possess good verbal and written communication skills, be able to perform in pressure situations, and have considerable troubleshooting skills.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

-Monitors and performs nightly production batch processing using Control-M for Open Systems

-Monitors and performs nightly production batch processing using Control-M for WINTEL Systems

-Monitors and performs nightly data protection job processing using Rubrik Cloud portal

-Monitors the server and network performance and availability using Solar Winds Orion

-Monitors the data center facilities alerts using SiteScan

-Monitors the data center security using Genetec Security Center CCTV

-Monitors the OnBase polling workstations

-Performs on-call escalation and Incident Response coordination as required

-Performs campus walk-through multiple times per shift

-Escorts data center visitors as per required basis

-Proficient in Microsoft Office products, ie. Word, Excel, Visio

-ITIL comprehension for Change Request process, Incident Management creation and tracking

-this is for an on-site 3rd shift position from 10PM - 6AM with days off Monday Night and Tuesday Night