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Specialty Pharmacy Technician

Job Description

We are seeking Registered Pharmacy Technicians to join a dynamic call-center environment. The role involves managing a high volume of inbound phone calls and handling various responsibilities related to patient prescription processing. The technician will be responsible for reviewing, verifying, and entering prescription orders while ensuring confidentiality and compliance with HIPAA standards.

Responsibilities

+ Handle a high volume of inbound calls, engaging in active listening to confirm or clarify information.

+ Verify HIPAA information and maintain confidentiality when interacting with patients and providers.

+ Work closely with pharmacists and pharmacy teams to ensure timely fulfillment of patient and provider needs.

+ Coordinate with call center Hub programs as applicable.

+ Enter and process prescription orders based on urgency through the pharmacy processing system.

+ Prioritize and organize work to meet deadlines, maintaining professionalism and adhering to policies and procedures.

+ Efficiently input data into the pharmacy processing system, ensuring accuracy and compliance with applicable laws and regulations.

Essential Skills

+ Data entry proficiency

+ Valid Pharmacy Technician license (Florida Board of Pharmacy Registered)

+ Experience in customer service and retail pharmacy settings

+ Strong computer skills, including proficiency in Microsoft Suite

+ Strong knowledge of prescriptions, dosing, and dosage

Additional Skills & Qualifications

+ 1-2 years of pharmacy work experience is ideal

+ Ability to speak Spanish is preferred

+ Experience with non-commercial pharmacy is beneficial

+ Strong time management and organizational skills

+ High School Diploma or GED is required

+ Efficient typing skills and adaptability

Work Environment

This position is based onsite in Lake Mary, FL, operating within a call-center setting. Equipment such as a laptop and headset will be provided. Work hours are Monday through Friday, with shifts potentially falling between 8am-8pm EST, although operational hours are from 7am-10pm and may change based on business needs. Employees will have a 30-minute lunch and two 15-minute breaks, which are scheduled and not flexible.

Job Type & Location

This is a Contract to Hire position based out of Lake Mary, Florida.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

BENEFITS

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

Pay and Benefits

The pay range for this position is $21.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Lake Mary,FL.

Application Deadline

This position is anticipated to close on Oct 21, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.