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Position Title:

Ice Rink Specialist

Job Description:

We are looking for Ice Rick Specialist's to support the John W. Gallivan Utah Center.

About the Position:

Salt Lake City is looking for Ice Rink Specialist’s to provide customer service, including cashiering and cash handling duties, safety enforcement, and supervision of patrons at the Gallivan Center Ice Rink on and off the ice. Qualified candidates will have either one year ice skating experience involving a hockey team or school program, competitive skating, or organized sports league OR one year cashiering experience. Three months paid experience working at the Gallivan Center may be substituted for the one-year experience requirement.

About the Gallivan Center:

The John W. Gallivan Utah Center, located in the heart of downtown Salt Lake City, is a premier, year-round, urban destination. Featuring a lush grass amphitheater, public gathering spaces, a banquet and meeting center, a public ice rink, and captivating art installations, the Gallivan Center serves as a vibrant hub for concerts, exhibits, workshops, public gatherings, festivals, and holiday celebrations. For over three decades, it has provided diverse recreational, educational, artistic, and entertainment experiences for all ages.

About the Team:

We are a passionate group of around 13 administrative and operations staff and 20 part-time and seasonal staff, who strive to make a tangible impact on our community through diverse offerings and activities throughout the year.

Here, you'll find a collaborative and innovative environment. If you're eager to be part of meaningful programs and events that welcome visitors from across the world, this is the team for you!

Work Schedule:

This position will require evening, weekend, and holiday shifts and will work 10-30 hours per week beginning in early November through early March. Typical shifts are Monday - Thursday from 3:30 p.m. to 10:30 p.m., Friday - Saturday from 11:00 a.m. to 5:30 p.m. and 5:30 p.m. to 12:45 a.m., and Sunday from 11:00 a.m. to 5:00 p.m. and 5:00 p.m. to 10:30 p.m. Applicants must be flexible and available to work all assigned shifts from start to finish, including weekends, evenings and holidays. All staff are required to work at least 2 holiday shifts: Thanksgiving, Black Friday, Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day. Food handlers permit and CPR certification will be required by November 12, 2025.

Position Salary Range: $15.00/hr. to $17.00/hr.

IMPORTANT: Early application submittal is encouraged. This position will remain open until filled and may close at any time without notice.

Key Responsibilities:

+ Supervises the conduct of patrons to prevent unsafe conditions and behavior and to deter accidents.

+ Strictly and tactfully enforce policies, rules, regulations, laws, and ordinances governing the conduct of patrons using the facility.

+ Greets patrons and accepts rink admission fees and rental fees for skates and lockers.

+ Retrieves and puts skates back in proper spaces.

+ Answers all phone calls.

+ Stocks cup dispenser, merchandise cabinet and assists with maintaining cleanliness of all work areas.

+ Performs rescues and appropriate follow-up procedures including the use of available equipment and supplies in the performance of first aid and CPR.

+ Participates in the maintenance and preparation of daily records relating to accidents and ice conditions.

+ Prepares concession food and drinks for patrons.

+ Performs a variety of general cleaning duties.

+ Reports unsafe conditions to the Center’s Manager, Program Supervisor, Maintenance Supervisor or Rink Supervisor.

+ Counts money at the end of shift, drops money in safe, and follows Salt Lake City Corporation’s cash handling requirements.

+ Performs other duties as assigned.

Minimum Qualifications:

+ Current certification in standard First Aid and Cardiopulmonary Resuscitation (CPR) or be able obtain within 10 days of hire.

+ Must possess a food handlers permit or be able to obtain one within 10 days of hire.

+ Must have either one year ice skating experience involving a hockey team or school program, competitive skating, or organized sports league OR one year cashiering experience. Three months paid experience working at the Gallivan Center may be substituted for the one-year experience requirement.

+ Ability to communicate effectively with the public, supervisors, and other employees.

+ Strong clerical aptitude and knowledge of customer service standards.

+ Must be at least 16 years of age upon date of hire.

+ Available to work evenings, weekends, holidays, and shifts including up to six consecutive hours.

+ Varied hours. May require working early morning, midday, evening, weekend, or holiday hours.

Working Conditions:

+ This position requires moderate physical activity. Required to push, pull, or lift medium weights. Needs to sit, stand, crouch and bend within a retail service environment as well as outdoors. Occasional exposure to disagreeable elements such as workplace conditions, poor ventilation, uneven temperatures, or extreme weather conditions.

+ Intermittent stress as a result of human behavior.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Offers of employment are contingent on successful completion of a criminal background check in accordance with City policy and applicable law. Criminal offenses will be reviewed on a case-by-case basis and do not automatically disqualify a candidate from City employment.

Position Type:

Part-time

Department:

Community Reinvestment Agency

Full Time/Part Time:

Part time

Scheduled Hours:

20

Salt Lake City is a place where your skills and dedication directly contribute to the community. With a team serving over 200,000 residents, we take pride in delivering meaningful work—from maintaining infrastructure to shaping public programs—with integrity and professionalism.

We value experience, accountability, and results. Our organization recognizes talent and rewards contribution, offering employees opportunities to grow, lead, and make a lasting difference.

If you're driven by public service and want to help shape the future of our city, we’d love to work with you.

Salt Lake City offers a competitive and well-rounded benefits package designed to support your health, financial future, and professional growth. To learn more, visit our Benefits & Wellness (https://www.slc.gov/hr/benefits-and-wellness/) site.

Health & Wellness

+ 95% City-paid medical insurance

+ Dental, vision, life insurance

+ HSA (with $1,000–$2,000 City contribution)

+ Wellness clinic for employees & families

+ Robust Employee Assistance Program (EAP)

Financial Perks

+ Tuition reimbursement (up to $4,000/year)

+ Retirement contributions (pension and/or 401(k))

+ Discounted pet insurance, legal services, and more

Thinking about applying or weighing another offer?

Use our Total Compensation Calculator (https://tools.slc.gov/totalcompensation/) to see the true value of your job offer—including salary, benefits, retirement, and more.

We know time away from work is essential for rest, personal needs, and family life. Salt Lake City offers generous paid leave to help you recharge and stay balanced. To learn more, visit our Benefits & Wellness (https://www.slc.gov/hr/benefits-and-wellness/paid-leave/) site.

+ 12 vacation days to start

+ 12 paid holidays + 1 personal holiday

+ Up to 80 hours personal leave annually

+ 6 - 12 weeks of paid parental leave

+ Bonus leave credit for eligible rehires & public sector transfers

Our Recruitment Team is ready to assist you throughout the entire hiring process—from questions about job openings to application support. Reach the Recruitment Team at 801-535-6699Or email: [email protected]

The City is committed to the full inclusion of all qualified individuals. As part of this commitment, Salt Lake City will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at 801-535-7900.

Salt Lake City is proud to be a partner of the Utah Patriot Program, providing employment opportunities for Veterans, Military and spouses. We are also a proud National Service Partner.