"Alerted.org

We are seeking a Systems Engineer with 2 to 4 years of experience in Desktop Support to join our team. The role involves providing technical assistance in a hybrid work model with a focus on remote support. The ideal candidate will ensure seamless IT operations and contribute to enhancing user experience. This position does not require travel and operates during day shifts.

In this role, you will:

+ Provide technical support for desktop systems ensuring timely resolution of issues to maintain productivity.

+ Oversee the installation configuration and maintenance of desktop hardware and software to ensure optimal performance.

+ Collaborate with team members to troubleshoot and resolve complex technical issues enhancing user satisfaction.

+ Implement and maintain security protocols to protect company data and systems from unauthorized access.

+ Monitor system performance and provide recommendations for improvements to enhance efficiency.

+ Develop and maintain documentation for system configurations and procedures to support knowledge sharing.

+ Assist in the deployment of software updates and patches to ensure systems are up-to-date and secure.

+ Coordinate with vendors for hardware repairs and replacements ensuring minimal downtime.

+ Provide training and support to end-users to improve their technical proficiency and productivity.

+ Participate in team meetings to discuss ongoing projects and share insights for continuous improvement.

+ Ensure compliance with company policies and industry standards to maintain a secure IT environment.

+ Contribute to the development of IT strategies that align with organizational goals and objectives.

+ Support the IT team in various projects providing technical expertise and insights.

Work model:

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is a Onsite position requiring 5 days a week in a client office in **San Diego, CA.**

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation:

Applications will be accepted until October 14, 2025

The annual salary for this position is between $59,500 to $68,500 depending on the experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

**Benefits:** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

+ Medical/Dental/Vision/Life Insurance

+ Paid holidays plus Paid Time Off

+ 401(k) plan and contributions

+ Long-term/Short-term Disability

+ Paid Parental Leave

+ Employee Stock Purchase Plan

**Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.