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Gunsmith Counter Technician Dist. Center (SLC) , UT

Details ID: 24120

Posted: 10/07/2025

Expires: 11/06/2025

Department: Guns

Shift Info Type: Full-time

Shift(s): Varies

Hours: Varies

Wage Info Wage/Salary:N/A

Wage/Hourly: $17.00

Description

At Sportsman's Warehouse, we provide outstanding gear and exceptional service to inspire outdoor memories. Our story began in 1986 when we opened our first store in Midvale, UT. We now have locations in 28 states and growing. With our company and industry growth, we have plenty of opportunities and upward mobility for individuals wanting to begin their employment journey with us.

Benefits / Perks:

+ Health, Dental & Vision Insurance

+ Paid Time Off

+ Industry Leading Employee Discounts

+ Life Insurance

+ 401K w/ Employer Match

+ Employee Stock Purchase Plan

+ Supplemental Insurance - STD, Critical Illness, Hospital Indemnification & Volunteer Life Insurance

+ Employee Assistance Program

+ On-site Gym Facility

+ Employee Appreciation Activities

Purpose of Position: Sportsman’s Warehouse is seeking a Front Desk / Office Assistant to provide services ranging from reviewing, evaluating and consulting customers / gunsmiths on work performed while maintain general office duties.

Duties and Responsibilities:

• Answers e-mail, social media, phone call and in person inquiries regarding services.

• Assists customers with inquiries about Gunsmithing services offered.

• Operate the service counter to assist walk in customers and deliveries.

• Maintain service records of firearms waiting for service, in service, and ready for return to customer.

• Assists Gunsmith Service Manager to ensure compliance with all State and Federal (ATF) regulations.

• May assist in light servicing of firearms, including cleaning, mounting optics, Cerakoting and laser engraving.

• Conduct and assist in firearm and product inventories at the Gunsmithing center.

• Ensures all services are priced appropriately and parts / labor are paid for in accordance with company processes.

• Order parts and tooling as required for customer and Gunsmith Center facilities.

• Attends functions to support the business as needed, such as gun shows, and educational seminars

• Pack and ensure shipment of customer firearms to final destination by owning the shipping and receiving duties in the office.

• Reconcile department credit card on a weekly basis.

• Order office / shop supplies for department.

• Monitor repairs in ticketing system and ability to create reports and dashboards.

• Familiarity with word press is a plus.

• Ability to list firearms and parts on third party auction sites and follow up with closing the sale, shipping sold items to customers, and collecting payment.

• Utilizing multiple tenders on the retail system and running reports to track daily sales.

• Ensure that the entire department is clean, faced and straight at all times.

Work Schedule:

Tuesday – Saturday 9:00 am – 6:00 pm

Hourly Full-time Non-Exempt position at 40 hours per week

Occasional overtime depending on events at the facility with pre-approval

from management

Requirements

Requirements:

• Strong attention to detail and eye for perfection in work.

• A thorough technical understanding of a wide range of firearms as well as common repairs and modifications

• Great customer service, communication, and organizational skills. The ability to work closely with customers and co-workers is also required.

• Ability to maintain quality and time standards as mandated by Sportsman’s Warehouse Policies.

• Wide array of computer / technical skills and ability to learn new technology quickly.

Education and Training

• A high school diploma or high school equivalency diploma are recommended.

Physical Skills

• Stand and/or sit continuously and perform job functions for a full shift with meal break.

• Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle, carry and move items up to 50 pounds without assistance.

• Visual acuity corrected to perform job functions. Ability to distinguish color to perform job functions.

• Ability to hear and respond appropriately to facility commands.

Sportsman’s Warehouse is an Equal Opportunity Employer.

Sportsman's Warehouse is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.