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UPMC's Great Lakes Surgical Specialists and Colon and Rectal Surgeons of Erie is seeking a dynamic and experienced Practice Manager to lead daily operations across our physician offices and clinic sites. This role is essential in ensuring efficient workflows, maintaining compliance, and fostering a patient-centered environment. Prior medical office management experience is preferred, as you'll be responsible for supervising staff, coordinating schedules, and supporting financial and operational goals. If you're ready to make a meaningful impact in a leadership role within a respected healthcare system, we invite you to apply.

This full-time position will work Monday through Friday between the hours of 7:30am and 4:30pm. No holidays or weekends are required.

Responsibilities:

+ Manages daily operations at physician offices and clinic sites and coordinates work activities.

+ Manages schedules and call-offs.

+ Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.

+ Manages all functions of the financial and patient management system at physician offices.

+ Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).

+ Integration of new physicians into CMI practices.

+ Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.

+ Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.

+ Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.

+ Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.

+ Identifies and resolves work problems to ensure quality patient service.

+ Communicates effectively with senior management and physicians providing regular updates on operations.

+ Bachelors Degree + 1 years of healthcare experience and 3 years management experience

+ OR Associates Degree + 3 years healthcare experience and 3 years of management experience

+ OR High School Diploma + 5 years healthcare experience and 5 years of management experienceLicensure, Certifications, and Clearances:

+ Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran