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Metro College Internship Program - Junior Performance Analyst

Job ID:

250898

Location:

DC/MD/VA Metro Locations

Posting Open-Close

10/07/2025

-

10/21/2025

Union

FLSA

Nonexempt

NRP

Regular/Temporary:

Regular

Job Description

The Metro College Internship Program will run from June 1, 2026, to August 14, 2026.

MARKETING STATEMENT

Are you curious about how public transit systems work and passionate about using data to make services better for everyone? Join Metro's Office of Performance, Benchmarking, and Customer Research as a **Junior Performance Analyst Intern** and be part of a team that helps shape the future of transit.

Our office partners with teams across Metro including those who plan and operate bus, rail, and paratransit services & to use data to understand performance and drive real improvements. As an intern, you'll support efforts to improve the effectiveness and efficiency of Metro's operations, explore innovative practices from other transit agencies, and conduct analysis that helps enhance service for our riders.

This opportunity is ideal for someone who enjoys both digging into data and collaborating with teams that manage day-to-day operations. We welcome applicants from all backgrounds who are eager to learn and contribute in a meaningful way.

Preferred skills include familiarity with:

R, SQL, and/or Power BI

Excel and PowerPoint

Sample projects may include:

Analyzing the impact of bus priority projects (e.g., dedicated bus lanes) on speed and reliability

Developing dashboards or reports to improve internal processes (e.g., hiring timelines)

Researching best practices from peer transit agencies to inform Metro's decisions

Supporting performance reporting aligned with our Strategic Transformation Plan

Helping build a stronger data foundation through the development of data dictionaries and documentation

Whether you are early in your career or exploring new pathways, this internship offers hands-on experience, mentorship, and the chance to make a real impact on how Metro serves the region. If you are motivated by data, collaboration, and public service, we'd love to hear from you.

MINIMUM QUALIFICATIONS AND EXPERIENCE:

Graduation from high school or the possession of a high school equivalency certificate. Applicant must be attending an accredited college or university pursuing a degree in a discipline deemed appropriate for the position the intern is seeking.

For students hired as Summer College Interns, the following distinctions are made from the above provisions of the Student Intern description.

1. The interns major or area of concentration must align with the academic and functional requirements of the position for which the student has applied.

2. The intern should at a minimum be a rising college sophomore.

3. The intern must possess a minimum cumulative 2.8 GPA.

4. In cases where the internship is a progressive internship offering consecutive summer opportunities through graduation, the intern must receive a favorable performance evaluation from the prior summer to be considered for each subsequent summer.

Medical Group:

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

SUMMARY:

This is an introductory, preparatory, and training opportunity for college and graduate students designed to provide hands-on and practical transit industry work experience. Areas include, but are not limited to, Bus and/or Rail Operations, Safety/Emergency Management, Engineering, Police, Information Technology, City/Urban Planning, and General Business Functions. The assignments are on a temporary basis, not to exceed thirteen (13) weeks of summer employment. Student interns may rotate to various departments based on their major in college/university and/or the respective departmental assignment. The student intern is supervised by an appropriate Executive or designee.

MAJOR DUTIES:

Duties will vary depending on the assigned department. General duties may include activities in which the student intern:

Compiles, reviews, and analyzes data. Operates a personal computer to verify, input, and correct data required for producing reports.

Research data for and assists in the preparation of management, operations, technical, and administrative reports. Utilizes management memoranda, fiscal and operations reports, and data to complete assignments.

Produces tangible work product specific to the assigned department to include presentations, reports, correspondence, graphic representation of data, and/or project plans.

Reviews reports to identify problems based upon standard criteria and guidance from supervisors; recommends solutions as instructed.

Participates in training sessions related to various functions performed by the department to which assigned; attends appropriate Authority, departmental, and office meetings, etc., to gain exposure to transit functions.

Participates in and/or leads departmental meetings, working sessions, etc.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

+ Skills and/or behavioral assessment

+ Personal interview

+ Verification of education and experience (including certifications and licenses)

+ Criminal Background Check (a criminal conviction is not an automatic bar to employment)

+ Medical examination, including a drug and alcohol screening (for safety-sensitive positions)

+ Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.