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Director of Student Services Bookmark this Posting Print Preview | Apply for this Job

Please see Special Instructions for more details.

Applicants should provide information for three references, two of which must be professional/ supervisory. References will be contacted at the time of the interviews. This position is face to face Monday-Friday 8:00 - 4:15.

Vacancy Announcement

Position Information

Campus Title Director of Student Services

Department School of Business

Position Summary

The School of Business at SUNY Geneseo is hiring a Director of Student Services. As a nationally recognized public liberal arts college and New York’s honors college, SUNY -Geneseo provides a warm and dynamic learning environment for more than four thousand students. The School of Business is home to over 800 undergraduate and graduate students. It offers six undergraduate majors, including Accounting, Business Administration, Data Analytics, Economics, Finance, and Marketing, as well as two graduate programs in Accounting.

The Director will provide a wide range of support and guidance to business students to facilitate their success, including, but not limited to, academic advising, orientation, registration, process monitoring, policy and procedure interpretation, and general support. The director will also be involved in the school’s recruitment efforts and provide consultation and advice to prospective and admitted students. Additionally, the Director will be engaged in the school’s professional development certificate program and support curriculum revision and development. This is a 12-month professional staff position ( UUP SL3 Academic Advisor), reporting to the Dean of the School of Business at SUNY Geneseo.

Required Qualifications

+ A Bachelor’s degree in business, communications, English, counseling, or related fields from an accredited higher education institution.

+ Five years of full-time work experience in educational institutions.

+ Three years of academic advising experience with a proven track record of success.

+ Ability to serve students with diverse backgrounds.

+ Strong communication, organizational, and interpersonal skills.

+ Candidates for this position must be able to work in the United States without VISA sponsorship.

Preferred Qualifications

+ A Master’s degree in business, communications, English, counseling, or related fields.

+ Prior experience working at a business school.

+ Prior experience collaborating with community colleges and high schools.

+ Prior experience working with faculty members on student recruitment, curricular development, or other projects.

License/Certification

Other Skills Required

Supervision Received

Supervision Exercised

Posting Details

Posting Details

Posting Number S425

Number of Vacancies 1

Line # to be filled 265

Full or Part-time Full-Time

Appointment Type Permanent

Anticipated Appointment Start Date 01/01/2026

Job Posting Date 10/07/2025

Apply By 10/28/2025

Job Posting Closed Date

Open Until Filled Yes

Salary

Special Instructions to Applicant

Applicants should provide information for three references, two of which must be professional/ supervisory. References will be contacted at the time of the interviews. This position is face to face Monday-Friday 8:00 – 4:15.

About SUNY Geneseo

Mission Statement

We are a distinctive public liberal arts college that welcomes and inspires students to develop their knowledge and skills to build a better world. Our supportive, inclusive community is exceptional in cultivating creativity, engagement, and discovery. We find strength in diversity, joy in growth, and fulfillment in lifelong learning.

Vision

We will cultivate a distinctive, equity-centered, public honors college experience that propels learners to positively impact society.

Values

The Geneseo campus community is guided by our beliefs in and commitments to the following values:

+ Learning: Embracing high expectations for intellectual inquiry, critical thinking, scholarly exploration, and personal growth.

+ Creativity: Empowering a spirit of innovation that inspires intellectual curiosity, self-expression, and problem-solving.

+ Belonging: Welcoming a diverse campus community that supports and celebrates

different identities, promotes equity and inclusion, and respects the ideas and

contributions of each individual.

+ Civic Engagement: Encouraging active participation grounded in self-reflection,

empathy, and an ethical commitment to the common good of our local and global

communities.

+ Sustainability: Building a culture of well-being that integrates and applies principles of

environmental, social, and economic stewardship informed by an understanding of the

past and our obligations to the future.

Equal Employment Opportunity/Affirmative Action Employer

SUNY Geneseo is committed to fostering a diverse community of outstanding students, faculty, staff, and administration. We recruit, hire, train, and promote persons in all positions and ensure that all other personnel actions are conducted without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability, genetic information, or any other protected characteristic.

Applicants, students, employees, and other members of the College community (including vendors, visitors, and guests) are protected from illegal forms of harassment or retaliation based upon a protected characteristic.

To request accommodation or assistance for job-related duties or the employment application process, please contact the Office of Diversity and Equity at (585) 245-5020 or email [email protected] ([email protected]%[email protected]%3E) . Find out more about our Community Commitment to Diversity, Equity, and Inclusion! (https://www.youtube.com/watch?v=0E28zJDeYTU)

Background Investigation Statement

All applicants are subject to drug and criminal background checks. See our full Background Investigation Statement at http://www.geneseo.edu/hr/employment.

Clery Statement

Applicants interested in positions may access the Annual Security Report( ASR ) for the College at www.geneseo.edu/police. The ASR contains information on campus security policies and certain campus crime statistics. Crime statistics are reported in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Applicants may request a hard copy of the ASR by contacting the SUNY Geneseo University Police Department at 585-245-5651.

Quick Link for Postings https://jobs.geneseo.edu/postings/5372

Job Duties/Responsibilities

Job Duties/Responsibilities

Percentage Of Time 30

Job Duty/ Responsibility

Coordinate the School’s Advisement & Registration Activities

+ Oversee the school’s peer advising program.

+ Train faculty advisors and student peer advisors.

+ Register all incoming students, including first-year students and transfers.

+ Process transfer credit approval, course waiver, course substitution, and other services for business students.

Percentage Of Time 30

Job Duty/ Responsibility

Student Advising

+ Advise all first-year business students and new transfer students in their first year of studies.

+ Advise all non-business students pursuing a minor in business school.

+ Advise students facing academic challenges and refer these students to other units on campus for additional help if needed.

Percentage Of Time 20

Job Duty/ Responsibility

School’s Recruitment Activities

+ Collaborate with the admissions office to manage regular communications with prospective and admitted students and coordinate the school’s virtual and on-campus admission events.

+ Collaborate with the admissions office to manage regular communications with prospective and admitted students.

+ Coordinate the school’s virtual and on-campus admission events. .

+ Engage in other student recruitment events organized by the school.

+ Provide consultation and advising to prospective and admitted students.

Percentage Of Time 20

Job Duty/ Responsibility

Other Services

+ Provide other services to students, such as registering first-year students and new transfers for their first-semester courses, facilitating the design and delivery of first-year students’ orientation and onboarding programs, and serving as a member of the School’s Student Service Committee to accomplish the committee’s objectives.

+ Serve as an ad hoc member of the School’s Curriculum Committee to facilitate curriculum revision and development.

+ Provide other services to the School and the College, such as advising school administrators on course scheduling and serving as the school’s designated representative on college committees.

Supplemental Questions

Required fields are indicated with an asterisk (*).

+ * Do you have a Bachelor's Degree in Business, Communication, English, Counseling or related fields from an accredited higher education institution?

+ Yes

+ No

+ * Do you have three or more years of academic advising experience?

+ Yes

+ No

Applicant Documents

Required Documents

+ Resume

+ Cover Letter/Letter of Application

Optional Documents