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Procurement Sourcing ITO & BPO - Expert
- Insight Global (Jersey City, NJ)
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Job Description
We are seeking a dynamic, client-focused individual to join our US Outsourcing and Offshoring Sourcing team. The candidate must have experience in the end-to-end sourcing lifecycle across a range of outsourcing categories including ITO and BPO and be capable of performing in a consultative capacity.
We are currently seeking an Expert to join the Outsourcing and Offshoring Services team. The Expert needs to be a dynamic, highly client-focused individual with proven experience within Outsourcing and Offshoring Services.
Main responsibilities will include:
- Establishing and maintaining strong relationships with business partners with client centricity as a guiding principle
- Leading assigned sourcing initiatives (tactical and strategic), which vary in terms of scope and scale for IT related Outsourcing services including subcategories of:
• Application Development,
• Production support and maintenance,
• Testing and Test Automation, and
• Other Software Development Lifecyle related activities.
- Conducting market tenders including drafting and launching tool-based RF(x)s and managing the evaluation across a cross-functional team to help clients determine supplier selection
- Understanding business requirements in the areas listed above and shaping deals to meet those requirements with a capability to align outsourcing strategies to client organizational goals.
- Calculating financial baselines, pricing models and future case analysis from client data for use in developing negotiation strategies.
- Assess, analyze and drive savings opportunities
- Negotiating deals to achieve optimal commercial terms
- Drafting contracts based on standard terms and conditions (including master agreements, task orders, change orders, amendments, etc.)
- Documenting sourcing event workflow and related project admin within client and Chain IQ tools to capture final record closure
- Building relationships with key suppliers
- Maintaining market awareness for assigned categories and contributing to sourcing area plans including sound understanding and experience of outsourcing trends including; digital transformation, Fintech collaboration, nearshoring, outsourcing, insourcing, risk management.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
- Bachelor’s Degree
- 7+ years of experience in strategic sourcing
- Proven experience with active contract and commercial sourcing negotiations across the following outsourcing (ITO) subcategories:
• Application Development,
• Production support and maintenance,
• Testing and Test Automation,
• Other Software Development Lyfecyle related activities
• IT Professional Services / IT Consulting
- Knowledge and application of relevant services models (e,g. co-sourcing, complete sourcing, on-demand, etc.) and understanding of the different types of outsourcing (BPO, KPO etc.)
- Proven experience in Business Process related Outsourcing (BPO) services e.g.:
• Finance and Accounting,
• Contact Centers,
• Banking related securities and trade operations,
• Research and analytics,
• Presentation/ desktop publishing services,
• Mortgage and Loan operations,
• Cards Services,
• Financial Advisory back-office Services
- Advanced skills with Microsoft PowerPoint and Excel and database analytic tools and sourcing systems
- Proven capability running multi-million-dollar sourcing projects
- Experience with contracts and ability in contract drafting, with limited legal support
- Excellent oral and written communication and negotiation skills
- Client/stakeholder focus within the corporate environment with the gravitas to influence stakeholders
- Ability to manage multiple priorities, often to tight deadlines, and deliver results - Supply Chain or Procurement concentration with degree
- Master's Degree
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Procurement Sourcing ITO & BPO - Expert
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