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Child Support Professional - MCR018 - On Call

Job Details

Job Location

Manorville Community Residence - Manorville, NY

Position Type

Per Diem (Relief)

Education Level

High School

Salary Range

$20.00 - $20.00 Hourly

Travel Percentage

Up to 25%

Job Shift

Evening and Overnight

Job Category

Nonprofit - Social Services

Job Description

About WellLife Network: WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top-rated nonprofit, WellLife Network empowers people to overcome life’s challenges and achieve greater independence, well-being, and inclusion. We offer a comprehensive suite of programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high-quality care. Central to our mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve. As a trusted community partner, WellLife Network fosters a nurturing environment where everyone has the opportunity to thrive and realize their fullest potential.

Position Summary:The Child Support Professional is a compassionate and dedicated member of the Community Residence Program team, responsible for helping create a safe, structured, and therapeutic environment for children and adolescents with serious emotional disturbances. Reporting to the Program Supervisor/Social Worker and the Program Director, this individual plays a vital role in providing direct care, emotional support, and guidance to residents through daily routines, structured activities, and meaningful relationships. The Child Support Professional works to promote positive behaviors, model healthy coping skills, and foster personal growth and independence in each youth. This position requires patience, consistency, and a trauma-informed approach that balances empathy with accountability while maintaining the highest standards of professionalism and care.

Essential Accountabilities

+ Individualized Resident Care:Provide personalized supervision and support to each resident, ensuring their safety, well-being, and emotional stability.

+ Behavioral Modeling:Consistently demonstrate positive behavior, professionalism, and respect, serving as a role model for residents and reinforcing the program’s core values.

+ Strength-Based Practices:Utilize strength-based and trauma-informed techniques to build trust, promote resilience, and help residents identify and use their personal strengths.

+ Skill Development:Teach and support residents in daily living, social, and independent living skills, documenting progress and celebrating accomplishments.

+ Therapeutic Environment:Contribute to a nurturing and structured milieu that encourages emotional regulation, positive social interaction, and personal growth.

+ Household Management:Promote a home-like environment by participating in household routines and responsibilities such as cleaning, meal preparation, and organization, alongside residents.

+ Service Planning:Participate in treatment and service planning meetings, contributing observations and insights to align care strategies with each resident’s goals.

+ Trauma-Informed Care:Apply trauma-sensitive approaches in all interactions, recognizing and responding to the emotional needs and triggers of each youth.

+ Transport and Supervision:Accompany and transport residents to appointments, school, and recreational activities, maintaining safety and supportive engagement throughout.

+ Family Engagement:Encourage and facilitate family involvement when appropriate, maintaining a collaborative and supportive relationship with families to promote reunification and stability.

+ Counseling Support:Provide informal counseling, mentorship, and emotional support to help residents build coping strategies, communication skills, and confidence.

+ Medication Management:Follow established protocols to support residents in adhering to prescribed medication schedules under supervision of clinical staff.

+ Behavioral Support:Assist residents in managing their emotions and behaviors, intervening calmly and effectively during crises or conflicts, and documenting all incidents promptly.

+ Reporting and Documentation:Complete all required reports, logs, and documentation accurately and on time, maintaining compliance with program and OMH standards.

+ Residential Upkeep:Participate in maintaining a clean, organized, and safe living environment; coach residents in household responsibilities such as cleaning, laundry, shopping, and meal preparation.

+ Program Participation:Attend staff meetings, training sessions, and special events, including the annual Family Bonds Retreat, contributing to a positive and collaborative team culture.

+ Other Duties:Perform additional tasks as assigned, demonstrating flexibility, teamwork, and a commitment to the mission of providing comprehensive, compassionate care to youth and families.

Job Qualifications

This position requires a minimum of a high school diploma and experience working with children who have emotional or behavioral challenges. Candidates with an associate’s degree in human services or a related field are preferred. A valid New York State driver’s license is required. The ideal candidate demonstrates patience, empathy, and a strong commitment to supporting youth through their personal growth and recovery journey. Join us in helping lay the foundation for a brighter, more hopeful future—transforming challenges into milestones and vulnerability into resilience.

BENEFITS AND PERKS: At WellLife Network, we prioritize our employees' growth and well-being with a comprehensive benefits package that includes medical, vision, and dental insurance, 401(k) matching, and flexible spending accounts. Enjoy perks like Summer Fridays, gym passes, and life insurance options. Our commitment to career advancement includes tuition assistance, mentorship, leadership training, and more. As a qualifying employer for Public Service Loan Forgiveness, WellLife Network supports your career and financial goals while helping you make a meaningful community impact. Join us to experience a workplace that invests in your success and well-being!