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Front of House Manager
- Access Dubuque (Dubuque, IA)
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Front of House Manager
Otto’s by Kevin Scharpf
1 Positions
ID: 1
Posted On 10/07/2025
Job Overview
We are seeking a motivated and experienced Front of House Manager to lead our team and ensure smooth day-to-day operations. This role is ideal for someone who thrives in a fast-paced environment, excels in customer service, and takes pride in team leadership and operational excellence.
Key Responsibilities
+ Oversee daily front-of-house operations and ensure seamless service during shifts
+ Manage reservations and walk-ins, balancing flow and customer experience
+ Lead, train, and support a small FOH team to maintain high standards of service
+ Create and manage employee schedules efficiently and fairly
+ Coordinate and execute special events in collaboration with the kitchen and ownership
+ Maintain inventory of front-of-house products and supplies; manage ordering and stock rotation
+ Act as a brand ambassador—connecting with guests, building rapport with regulars, and fostering community engagement
+ Address and resolve guest concerns professionally and promptly
Qualifications
+ 2+ years of restaurant expeierence preferred
+ Strong leadership and communication skills
+ Excellent organizational and multitasking abilities
+ Experience with POS systems and reservation platforms
+ A customer-first mindset with a passion for hospitality
+ Familiarity with local food and beverage trends a plus
+ Availability to work mornings, and weekends.
What We Offer
+ Support from the Offal Food Group Management team
+ Team-oriented work environment
+ Opportunities for growth and professional development
+ Competitive compensation
+ Staff discounts and other perks
+ Paid Time off + Paid Holidays
To Apply:
Please send your resume to [email protected]
Primary Contact
1754326259449
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Phone
Phone
Phone
Fax
Email
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Job Details
Categories
Food and Beverage
Location
Galena, IL
Shift
First Shift
Job Type
Employee
Full/Part
Full Time
Pay/Salary
$20+ per hour
Benefits
PTO (Paid Time Off)
Paid Holidays
Qualifications
Education
High School/GED
Company ID
76674
Job REQ #
1
\# Positions
1
Start Date
20251007
End Date
20251130
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Otto’s by Kevin Scharpf
About the Company
Owned by the founder of Brazen Open Kitchen + Bar, and Birds. food truck, Otto's is a breakfast restaurant across the river from main street Galena.
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