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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services (BGS) has an opening for a Senior Supply Chain Specialist (Level 4) position is responsible for working with customers, suppliers, and associated stakeholders to achieve solution delivery expectation in support of escalated requirements as part of our Boeing Global Services Emergent Requirements Team (Distribution AOG). The ideal candidate will have the willingness to learn and strive to demonstrate a high degree of cross-functional collaboration, and have a desire to provide world-class customer support at our Irving, TX location.

Position Responsibilities:

• Assess and analyze customer escalations and formulate problem resolutions.

• Coordinate the activities required to facilitate the quick return to service for emergent customer requirements (e.g. AOG).

• Review and decipher engineering data for alternate problem resolution.

• Act as a liaison with multiple stakeholders to accomplish a common objective.

• Delegates tasks to manage workload.

• Engage in cross-functional communications to deliver concise and timely results.

• Support suppliers by identifying constraints and assisting with mitigation plan.

• Ability to manage multiple concurrent deadlines.

• Assist in the collection and processing of supplier and/or customer data regarding products or services to include repair capabilities and capacity.

• Able to adapt in a fast-changing and high-stress work environment.

Basic Qualifications (Required Skills/Experience):

• Minimum 5 years experience in customer support or customer service role

• Minimum 5 years of Material Management or Supply Chain Experience.

• Minimum 5 years of formal/informal leadership experience.

• Previous experience working with multiple organizations to achieve time-sensitive and urgent goals.

• Must have high attention to detail, be a self-starter, and results driven.

• Minimum 5 years of experience and proficiency with Microsoft Office Products such as Outlook, PowerPoint, Excel, and Word.

• Must have experience applying effective verbal and written communications skills including

spelling, grammar, punctuation, form and style, proof reading and editing skills.

• This position is for a 24/7, 365 day operation, and must be willing to work variable shifts, including weekends, holidays and overtime.

• Ability to travel 10% as needed.

Preferred Qualifications (Desired Skills/Experience):

• Bachelor’s degree or equivalent related work or military experience.

• 5 or more years of Material Management or Supply Chain Experience.

• 5 or more years of formal/informal leadership experience.

• 5 or more years of experience and proficiency with Microsoft Office Products such as Outlook, PowerPoint, Excel, and Word.

• Experience in aerospace support, supply chain management, & logistics planning

• Experience with ERP and CRM systems, such as SAP and/or Salesforce

• Basic proficiency in aerospace industry knowledge

• Creative problem solving skills

• Basic technical and engineering background

• Previous experience working urgent requirements with BGS Organization.

• Experience implementing process improvements and an applied understanding of Lean

practices (e.g. Six Sigma)

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies _._

Total Rewards & Pay Transparency:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $90,000 - $128,000

Applications for this position will be accepted until **Oct. 16, 2025**

**Export Control Requirements:** This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

**Export Control Details:** US based job, US Person required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.