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About the Role

_Location: Remote_** **_–_** **_Michigan residents_

Do you have an automotive, business or accounting background? Are you interested in working a M-F schedule from the convenience of your home? This could be an opportunity to use your expertise in a new way!

_What to Expect_

As a remote Retail Auto Parts Specialist at Morley, you’ll process retail parts and labor rate requests. You will provide proper oversight and ensure retail reimbursements are consistently handled and accurately applied for our automotive clients.

Why apply:

+ No nights or weekends

+ Work from home

+ Paid training

+ Equipment provided

+ Benefits available

+ Professional development and growth opportunities

You need:

+ Automotive, business or accounting background

+ Analytical thinker / eye for detail

+ MS Office skills

+ Willingness to learn!

+ High-speed, hardwired internet connection (e.g., cable or fiberoptic broadband) that you can connect to by ethernet or landline _(Note: wireless, 5G and satellite internet unfortunately won’t work for this role)_

+ See _Skills for Success_ below

Tasks:

+ Review dealer submission of all job cards (repair orders)

+ Ensure applications meet all required criteria

+ Validate individual job cards based on repair type and distinguish between qualifying repairs

+ Calculate and verify average parts markup percentages and effective labor rates

+ Scan and upload documents needed for claims review

+ Review mailed-in documents

+ Offer timely and accurate solutions while keeping a positive and upbeat attitude

_Questions Before You Apply?_

Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time (closed on some holidays) | TA will respond to after-hours questions the next business day.

Skills for Success

_Required Skills_

+ Excellent analytical skills, attention to detail, time management and organization

+ Computer skills (online resource navigation, Microsoft Office)

+ Approach:

+ Professional manner

+ Able to use processes to achieve results

+ Works well within a team and independently

+ Able to successfully perform in a fast-paced work environment

+ With training, be able to:

+ Use Excel spreadsheets to manipulate data (including functions, filters, sort, v-lookup, etc.)

+ Read and interpret state laws regarding the warranty labor reimbursement rate between manufacturers and dealers

+ Read and interpret technicians' cause and correction comments on repair orders (to determine what type of repair has been performed to the vehicle)

+ Verify that parts invoiced on the repair order logically relate to the repair described

_Eligibility Requirements_

+ High school diploma or equivalent

+ One or more year of professional work history in automotive, business or accounting

+ One or more year of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)

+ Able to work Monday - Friday, 8 a.m. - 5 p.m. Eastern time

_Nice to Have_

+ Able to make numerical and financial calculations

+ General knowledge of automotive systems / parts / repairs

+ Dealership service background (strongly preferred) – e.g., service management, warranty administration, parts management

+ Associate degree

_Remote Work Requirements_

+ Michigan resident

+ High-speed internet access at home that you are able to connect to via Ethernet or landline

+ Secluded and distraction-free work environment

_The Remote Experience_

Wondering what it's like to work for Morley from home? Check out this video (https://mrly.info/h4b) to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.

(direct link to video: https://mrly.info/h4b)

Why Join Our Morley Family

The value of your employment is more than your paycheck. It’s the combination of competitive pay, health benefits and other benefits Morley provides – your total compensation package.

_Health & Wellness Benefits_

+ Medical and prescription coverage, including free annual physicals

+ Dental and vision insurance

+ Paid time off

+ Associate wellness program (earn a reward for getting your annual wellness checkup)

+ Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

_Financial Benefits_

+ 401(k) with match

+ Flexible spending account

+ Life insurance

+ Short- and long-term disability insurance (company paid)

_Benefits to Make Your Life Easier_

+ Teladoc: 24/7 online access to doctors

+ 24/7 nurse help desk

+ Patient advocacy: Free 24/7 help with benefit questions and claims issues

+ Family, financial and estate guidance (will) services

_About Morley_

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our Morley Family members and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact [email protected] .

Thank you for your interest in Morley.

_Notices_

+ Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://bit.ly/MorleyEverify and your right to work: https://bit.ly/MorleyRightToWork

+ Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa

+ Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy