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Summary

GAMA-1 Technologies, LLC seeks a skilled Enterprise Architect III- ServiceNow on upcoming work, who will oversee the design and architecture of the ServiceNow solution to ensure alignment with the client's business objectives and technical requirements in a telework environment. The Enterprise Architect III- ServiceNow will be responsible for guiding the architecture, configuration, and deployment of the ServiceNow modules (SAM, HAM, ITOM Visibility), ensuring scalability and alignment with the organization’s IT asset management needs.

Supervisory Responsibilities – None

Essential functions/responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

+ Review the implementation of workflows, dashboards, and reporting capabilities.

+ Evaluate current platform capabilities and recommend enhancements that drive automation, efficiency, and compliance with enterprise standards.

+ Lead the architectural design of the ServiceNow platform, ensuring it meets project objectives and best practices for IT asset management.

+ Collaborate with business stakeholders and technical teams to define requirements for Software Asset Management (SAM), Hardware Asset Management (HAM), and IT Operations Management (ITOM) Visibility.

+ Oversee the integration of ServiceNow with existing systems (e.g., SCCM, discovery tools) and ensure data consistency within the Configuration Management Database (CMDB).

+ Validate and recommend the selection of ServiceNow modules, including evaluation of out-of-the-box (OOTB) features and custom solutions.

+ Ensure ServiceNow architecture complies with quality assurance and security requirements, including access controls and data protection.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Information Security and Confidentiality Obligations

+ Ensure adherence to organizational information security policies and procedures; actively participate in mandatory security awareness training; and manage confidential and sensitive information in accordance with company protocols and data protection standards.

Basic Qualifications

+ Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s preferred).

+ ServiceNow Certified Technical Architect (CTA).

+ 4- 8 years of experience with ServiceNow platform architecture, specifically in SAM, HAM, and ITOM Visibility.

+ Strong understanding of CMDB, discovery tools, and integration methods.

Preferred Qualifications

+ Experience working with government or highly regulated environments.

+ Familiarity with ITIL-based IT Service Management and governance best practices.

+ Excellent communication, stakeholder engagement, and documentation skills.

Work authorization/security clearance requirements

+ Ability to obtain a security clearance.

Work environment

+ This work will be completed in a telework environment.

Physical demands

+ Prolonged periods of sitting at a desk and working on a computer.

+ Must be able to access and navigate each department at the organizations and client facilities.

Travel required: Yes, occasional travel to the client site in Hanford, Washington, as needed.

Proficiency Requirement

+ The employee is expected to demonstrate proficiency in all essential job functions, tools, and processes related to this position within the first 90 days of employment. This includes acquiring a thorough understanding of job-specific responsibilities, systems, and workflows as outlined during onboarding and training. Failure to meet this requirement may result in additional training, reassessment, or other actions as deemed necessary by management.

Employment is contingent upon government approval and, if applicable, contract award.

The base salary range for this position is: $151,785 - $182,873

This base salary range represents a general guideline.  An individual’s base salary within that range is determined based on a variety of factors, including (without limitation) the scope, complexities, and responsibilities of the position, the government contract to which the position is assigned, geographic location, market conditions, and the candidate’s relevant experience, education, and skills.

GAMA-1 also offers a variety of benefits, including health insurance coverage, life and disability insurance, 401(k) savings plan, training and career development opportunities, paid holidays and paid time off (PTO - to cover vacation, illness or disability, appointments, emergencies or other situations that require time off from work). For more information click here.

ABOUT GAMA-1

GAMA-1 is a rapidly growing technology business that is based in Greenbelt, Maryland. GAMA-1 Technologies provides strategic information assurance, information security, and business enterprise and networking solutions to the Federal Government. Our success is based on the utilization of industry and agency standards, establishment of standardized processes, and IT Services expertise. At GAMA-1, we believe employees should grow, achieve, and develop just as the company grows, achieves, and develops. GAMA-1 is committed to providing our employees with opportunities for career advancement throughout their employment. For more information, visit www.gama1tech.com

GAMA-1 is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), domestic violence victims, political orientation, status as a smoker or tobacco user, hairstyle, use of a service animal, education status, familial status, HIV/AIDS status, height, weight, reproductive healthcare decisions or any other category protected by federal, state or local law.

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