• Service Delivery Associate

    Xerox (Malvern, PA)


    Service Delivery Associate - Malvern, PA

     

    General Information

     

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    City

     

    Malvern

     

    State/Province

     

    Pennsylvania

     

    Country

     

    United States

     

    Department

    DELIVERY_ACCOUNT_OPERATIONS

    Date

     

    Tuesday, October 7, 2025

     

    Working time

     

    Full-time

     

    Ref#

     

    20036524

     

    Job Level

     

    Individual Contributor

     

    Job Type

    Experienced

    Job Field

    DELIVERY_ACCOUNT_OPERATIONS

    Seniority Level

     

    Entry Level

     

    Currency

     

    USD - United States - US

     

    Annual Base Salary Minimum

     

    28,560

     

    Annual Base Salary Maximum

     

    57,120

     

    The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en\_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en\_US/careers) .

     

    **Hourly:** Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

     

    Description & Requirements

     

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    About Xerox Holdings Corporation

    For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .

    Job Summary:

    We are seeking a reliable and detail-oriented Service Delivery Associate to manage the daily receipt, sorting, and distribution of inbound and outbound packages across multiple buildings. This role is essential to ensuring efficient delivery of office supplies and timely handling of client shipments. The ideal candidate is organized, punctual, and comfortable with a physically active role involving frequent movement between buildings.

    Key Responsibilities:

    + Receive all incoming packages from FedEx, UPS and other carriers.

    + Log, sort, and assign incoming deliveries to designated package lockers located across campus/buildings.

    + Transport and distribute packages to appropriate locker locations or recipients in a timely manner.

    + Collect outgoing client packages placed in designated lockers and return them to the main office for processing and shipment.

    + Monitor and maintain the organization of mailroom and locker areas.

    + Communicate with carriers, clients, and internal staff regarding package status and delivery procedures.

    + Track delivery issues and assist in resolving discrepancies or delays.

    + Ensure compliance with safety and security protocols related to package handling.

    + Support general mailroom and administrative operations as needed.

    **Qualifications** :

    + High school diploma or equivalent.

    + Prior experience in mailroom, shipping/receiving, or facilities operations preferred.

    + Ability to lift and transport packages (up to [insert weight limit, e.g., 50 lbs]) on a regular basis.

    + Strong organizational skills and attention to detail.

    + Basic computer skills for logging packages and communication.

    + Good communication and customer service skills.

    + Ability to work independently and navigate multiple buildings or workspaces efficiently.

    + Drivers' license.

    What We Offer:

    + Competitive hourly compensation with overtime potential

    + Comprehensive benefits from day one (medical, dental, vision, life insurance)

    + 401(k) with company match

    + Paid time off, holidays, and personal days

    + A culture that prioritizes flexibility, safety, and work-life balance

     

    With Our Technology, Build Your Future at Xerox. Apply Now.

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    Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to [email protected]. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.