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RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE TYPE: Top Secret

TRAVEL: Yes, 50% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We’re looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.

Northrop Grumman Mission Systems is seeking an Audio Visual (AV) Technician, with a strong background in Desktop Support, to join its team in Annapolis Junction, MD. Please note that the selected candidate will be required to work on-site, full-time, at our Annapolis Junction, MD campus, and that this is **not** a remote work opportunity. Responsibilities will include but not be limited to the following:

+ Design and implement AV systems for conference rooms and offices.

+ Coordinate with AV contractors to ensure AV systems are installed correctly and perform as expected; manage service and maintenance agreement.

+ Ensure timely, high-quality results for all AV related customer requirements for on-site and off-site events; proactively check and test AV systems prior to events.

+ Provide user guidance on best use of conference room space and available AV components.

+ Work with procurement teams for small to large scale AV purchases.

+ Work with physical security and cyber security teams to ensure compliance with Northrop Grumman and contractual security standards.

+ Work with facility management teams to ensure safe installation of AV equipment.

+ Provide first-level support to users experiencing technical issues with desktop hardware, software, and network systems.

+ Assist users with setting up and configuring computer systems, applications, and peripherals.

+ Diagnose and resolve technical desktop problems, guiding users through step-by-step solutions.

+ Travel to various sites within continental United States on a reoccurring basis, or as needed, to provide AV and desktop support to remote users.

This position may be filled as a Level 3 or 4, based on the qualifications outlined below.

Basic Qualifications for Level 3:

+ High School diploma or equivalent with 4 years of additional education and/or relevant experience.

Basic Qualifications for Level 4:

+ High School diploma or equivalent with 6 years of additional education and/or relevant experience.

Basic Qualifications for Levels 3 and 4:

+ Applicants must have a current DoD Top Secret level security clearance (at a minimum), to include a closed investigation date completed within the last 4 years, or must be enrolled in the DoD Continuous Evaluation Program (CEP), in order to be considered; the required security clearance must be maintained as a condition of continued employment.

+ The selected candidate must agree to submit and successfully complete a polygraph examination as a condition to retain access to special program(s), and as a condition of continued employment.

+ The selected candidate must have the ability to obtain and maintain access to Special Programs as a condition of continued employment.

+ Current Security+ CE or equivalent certification, or the ability to obtain certification within 6 months of hire date; the required certification must be maintained as a condition of continued employment.

+ Experience interfacing with top level executives to ensure their event and meeting expectations are met with excellent quality.

+ Advanced knowledge of analog/digital AV systems.

+ The ability to troubleshoot and correct common AV problems.

+ Windows Operating Systems support experience.

+ Familiarity with Microsoft Office 2016/365 and Teams/Zoom/Skype for Business for connections to remote site meeting participants, and the ability to assist end users with network connections.

+ The ability to lift 40 pounds.

+ Travel (up to 50%) will be required.

Preferred Qualifications:

+ Current DoD polygraph.

+ Experience with audio mixers, video switchers, and integrated technologies.

+ Familiarity with Cisco Systems networking, Voice over IP (VoIP), and AV technologies.

+ Experience with Crestron Digital Management system.

+ Experience deploying and managing Microsoft Office 2016/365 and Teams/Zoom/Skype for Business.

+ Experience in traveling Executive/VIP technical support.

+ Ability to work independently and in team environment.

We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. Our Employee Resource Groups (ERGs) offer opportunities to be a friend, be active, be a volunteer, be a leader, be recognized, and to be yourself. At Northrop Grumman, we are on the cutting edge of innovation. Our diverse portfolio of programs means there are endless paths to cultivate your career. We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program. Come join us!

Primary Level Salary Range: $59,300.00 - $98,900.00

Secondary Level Salary Range: $70,400.00 - $117,400.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.