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Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a Field Technician to join our team.

Responsibilities:

+ Primary duty is machine imaging and configurations for user and pre-configs

+ Configure, repair and ship all equipment according to SLA’s (HP, Dell, Apple devices)

+ Service Now ticketing system for ticket assignments, updates and status

+ Provide Next Day SLA’s for standard configurations

+ Check in/ QA all returned equipment daily

+ Assist with receiving and stocking Inventory

+ Follow checklist and all procedures accurately provided by the team leader and client

+ Hardware Repairs- ordering parts and replacing onsite (mostly HP and Chromebook)

Skills & Qualifications:

+ Certifications- A+, HP certification to perform onsite hardware repairs

+ Apple knowledge is essential

+ Limited to no end user client interaction

+ Other duties as assigned

+ Maintain a clean and organized workspace.

+ Maintain highest level of customer satisfaction

+ Communicate effectively with management, team lead and team members

+ Represent CompuCom in a professional and businesslike manner

Wage Range** **:

The hourly rate for this position is between $16.87 - $24.75 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

**Benefits** :

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

**Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.