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Program Manager 2 - Aftermarket

Job details

General information

Entity

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.

Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world.

Reference number

2025-164269

Job details

Domain

Programs / Customer Relations

Job field / Job profile

Programs - Program manager level 2

Job title

Program Manager 2 - Aftermarket

Employment type

Permanent

Professional category

Professional, Engineer & Manager

Part time / Full time

Full-time

Job description

As a member of Safran Seats, you contribute to providing over one million seats to airlines worldwide, ensuring superior quality, comfort, and innovation. Your role involves collaborating with a team to develop high-value solutions for passengers and crews. Safran is one of the few OEMs offering a comprehensive range of passenger seats, from economy to first class, allowing you to take pride in creating impressive seating options for various needs.

1. Occupational Summary (Position Objective & Authorities)

Objective:

The Program Manager II is the primary point of contact for external customers and is responsible for the execution of complex programs from sales transition handover through delivery of the final aircraft and closure of any open items.

The Program Manager II is responsible for contribution margin of the production phase. Must keep the program in scope or to properly negotiate time and budget when the scope increases or to refuse the scope increase if it is not practical.

2. Essential Functions (Duties and Responsibilities)

A) Responsible for leading their integrated program team (IPT) in the daily execution of program activities.

B) Responsible for implementing a product matching 100% to the one used for the cost base in the bid and to make him/her self-knowledgeable of all elements of the bid including the cost base.

C) Clarifies RFQ scope of work expected by the customer with sales team and/or customer.

D) Coordinates with estimator on pricing package assumptions.

E) Coordinates with engineering for drawing and technical proposal support.

F) Follows up proposal submission with customer and/or salesperson.

G) Kicks off new programs, establish expectations, and identify pacing items.

H) Manages the project scope, budget, timeline and risks.

I) Leads program status meetings and work bottlenecks.

J) Communicates program status to Airframers customers, salespeople, and upper management.

K) Sets expectations and facilitates clear and open lines of communication both internally and externally.

L) Monitors all open action items to customer to ensure timely closure.

M) Monitors the submission of required data items required by the customer.

N) Coordinates resources between divisions for programs involving multiple locations.

O) Monitors budget status on all programs with senior management.

P) Monitors the scope of work and initiate formal changes when necessary to obtain proper concessions on prices, weights and lead times, where appropriate.

Q) Coordinates the resolution of field service issues for new products delivered.

R) Participates in contract negotiations as required.

S) Team with estimating team and/or salesperson on developing and presenting proposals.

But what else? (advantages, specificities, etc.)

T) Communicates results of negotiating sessions to senior management.

U) Monitors the scope of work and initiate formal changes when necessary to obtain proper concessions on prices, weights and lead times, where appropriate.

V) Tracks, manage and report non-recurring expenses to operate within budget limits.

W) Tracks, manage and report recurring costs at standard to operate within the quotation parameters and achieve the bid contribution margins.

margins of the program, both for the non-recurring and recurring portions.

Y) Performs other duties as assigned.

Education & Qualifications-

• Requires a Bachelor's degree in a related business management or related engineering discipline or 6 years related experience in lieu of Bachelor's level degree to meet the education requirement. OR Requires an Associate's degree in a related business management or related engineering discipline and 3 years related experience in lieu of Bachelor's level degree to meet the education requirement.

• PMP certification is preferred.

Candidate skills & requirements

B. Work Experience - Technical knowledge-

• In addition to meeting the education requirement, requires an additional 5 years' experience in project or program environment with 2 of the 5 years being in one or a combination of the following.

•Managing programs (program manager)

• OR a project or program team environment/exposure as a key project/program team member (IPT member) with ownership of their scope, schedule, and budget.

• OR a senior level responsibility in one or a combination of the following areas: direct customer interface responsibility; P&L responsibility; contract development and negotiation; supply chain management; engineering management or operations oversight.

C. Professional Skills-

• Understand customer technical, schedule and programmatic requirements, as well as the technology and product development necessary to carry out the program to meet customer expectations.

• Must have the skills and experience to effectively inter-act with the customer.

• In-depth knowledge of program management and relationships between line functions.

• Must have excellent negotiating skills and be very comfortable in adversarial business environments.

• Requires in depth comprehension of technical customer management and engineering.

• Understand customer technical, schedule and programmatic requirements, as well as the technology and product development necessary to carry out the program to meet customer expectations.

• Must be fully accountable and properly present to manage a good estimate in order to compete for the completion of the NRC phase of the program. In particular, after the expense on the program has reached 25% to 35% of the initial quote, sufficient knowledge of the program must have been gained for the program manager to be able to display the ultimate estimate at completion with an error margin of no more than plus or minus 15%.

• Must have a very good working knowledge of the standard suite of office software products (MS Word, Excel, PowerPoint, and Project, et al.)

D. Behavioral Skills-

• Demonstrated effective leadership and timely communication skills in a fast paced environment.

• Must be well organized with solid judgement; able to multi task and adjust to changing priorities.

Travel-

More than one month of total traveling per year (Up to 10%); internationally

Safran Seats USA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Annual salary

Based on market data.

Job location

Job location

North America, United States, Texas

City (-ies)

Gainesville

Applicant criteria

Minimum education level achieved

Bachelor's Degree

Minimum experience level required

More than 3 years

ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency

Yes