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How you'll help us Keep Climbing (overview & key responsibilities)

Delta Air Lines Human Resources team is amid a multi-year HR

transformation. We are looking for a seasoned **HR Solutions Partner** to

join our HR Innovation and Employee Experience team in our Atlanta office. This

role is ideal for a results-driven professional with **deep expertise in HRsystems such as SAP HCM and SuccessFactors** , a strong command of HR data,

and a passion for enhancing the employee experience. The successful candidate

will play a key role in driving continuous improvement initiatives and

delivering innovative, technology-enabled HR solutions that elevate organizational

effectiveness and is well-versed in agile methodologies and design thinking,

with proven experience as a Product Owner. Partnering closely with business and

IT stakeholders, this role will collaborate to deliver modernization and

deployment of intuitive and impactful tools that empower employees and elevate

the experience across the enterprise.

Summary ofresponsibilities (not comprehensive of all tasks):

+ Serves as the driving and leading systems expertthat is identified to reduce defects, increase efficiency, and move strategicinitiatives and projects forward.

+ Partners closely with the broader HR Innovation andEmployee Experience team, solution partners, and Business users to definebusiness requirements, assess technology needs, and drive the continuousimprovement of HR product features in-line with a unified releasestrategy.

+ Provides strategic support to the workstream inenhancing user experience and optimizing functionality across HR applications,with **demonstrated expertise in delivering both functional and technicalsupport for SAP HCM modules—including Personnel Administration, Benefits,Payroll—as well as SuccessFactors Compensation** .

+ Collaborates with many teams including networking,database, storage/backup, development, IT operations, and business operationsto resolve complex escalations/issues involving multiple processes/systems,including analysis of HR applications and components to identify root cause andideate viable solutions.

+ Collaborates with other Delta IT groups to solvetechnical issues and establishes and monitors escalation of problems.

+ Assists with the implementation and coordination ofbusiness process changes, data accuracy audits and end user training.

+ Participates in HR projects as an integral part ofa cross-functional team to support the delivery for HR Services.

+ Works with HR COEs, HR Services COEs, DivisionalSMEs, Leadership and Technology partners to rollout plans for deployment of newproducts and features, as well as coordinates and prioritizes system defectresolution and enhancements.

+ Supports the development and maintenance of productroadmaps and feature definitions.Assesses and presents business value, risks, and intent behind newproducts and features to stakeholders.

+ Performs complex work operating various dataapplications and collects information, analyzes data, and generatesreports.Accountable for aiding in thesuccessful operationalization and continuous improvement of productfeatures.Provides input in theconfiguration or modification of currently established processes and proceduresto drive efficiency.

+ Proactively data mines system jobs, reports andinterfaces for systematic issues, potential issues, process improvements andautomations.

+ Ensures all processes comply with Delta’s policiesand procedures and applies best practice standards throughout productlifecycle.

+ Practices safety-conscious behaviors in alloperational processes and procedures.

What you need to succeed (minimum qualifications)

+ Bachelor's degree or equivalent work experienceplus 5+ years of experience working as a Lead in service delivery roles with anemphasis on systems configuration; master’s degree in business or an applicabletechnical field is preferred, plus 3+ years of the above experience; without adegree, at least 7 years of the above experience is required.

+ Must have extensive knowledge of HR data, processesand systems integrations, exposure to varying systems implementationmethodologies (Agile, Waterfall, etc.) is required.

+ Must have deep product expertise, exposure tovarying system automation tools and technologies. **Previous experience in theend-to-end implementations of SAP HCM modules, including PersonnelAdministration, Benefits, Payroll, Time Management, and SuccessFactorsCompensation (Base & Variable Pay), Employee Central preferred.**

+ Must have prior experience strategicallycultivating and supporting solutions, working both independently & within ateam environment.

+ Must have demonstrated experience communicatingtechnical concepts and processes using clear, simple language and visuals, aswell as implementing and executing high-impact projects across a matrixedorganization.

+ A demonstrated ability to effectively plan, setpriorities, allocate resources, and manage several complex product releasessimultaneously while working in a fast-paced environment to deliver results isrequired.

+ _(If transferring internally)_ Must beperforming satisfactorily in currentposition.

+ Consistently prioritizes safety and security ofself, others, and personal data.

+ Embraces diverse people, thinking, andstyles.

+ Possesses a high school diploma, GED, or highschool equivalency.

+ Is at least 18 years of age and has authorizationto work in the United States.

What will give you a competitive edge (preferred qualifications)

+ Experienceworking in a fast-paced, multinational technology company is a plus.

+ Demonstratedexcellent customer service skills; ability to build strong formal andinformation relationships.

+ Demonstratedexcellent written and verbal communication skills, with the ability totransition smoothly between technical and business vernacular, tailoringcommunications to the audience.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to

living our values – Care, Integrity, Resilience and Servant Leadership – every

day, in everything we do. At Delta, our people are our success. At the heart of

what we offer is our focus on Sharing Success with Delta employees. Exploring a

career at Delta gives you a chance to see the world while earning great

compensation and benefits to help you keep climbing along the way:

+ Competitive salary,industry-leading profit sharing program, and performanceincentives

+ 401(k) with generous companycontributions up to 9%

+ New hires are eligible for upto 2-weeks of vacation. This is earned for use in the following vacationyear (April 1 – March 31)

+ In addition to vacation, newhires are eligible for up to 56 hours of paid personal time within a12-month period

+ 10 paid holidays per calendaryear

+ Birthing parents are eligiblefor 12-weeks of paid maternity/parental leave

+ Non-birthing parents areeligible for 2-weeks of paid parental leave

+ Comprehensive health benefitsincluding medical, dental, vision, short/long term disability and lifeinsurance benefits

+ Family care assistancethrough fertility support, surrogacy and adoption assistance, lactationsupport, subsidized back-up care, and programs that help with loved onesin all stages

+ Holistic Wellbeing programsto support physical, emotional, social, and financial health, includingaccess to an employee assistance program offering support for you andanyone in your household, free financial coaching, and extensive resourcessupporting mental health

+ Domestic and Internationalspace-available flight privileges for employees and eligible familymembers

+ Career development programsto achieve your long-term career goals

+ World-wide partnerships toengage in community service and innovative goals created to focus onsustainability and reducing our carbon footprint

+ Business Resource Groupscreated to connect employees with common interests to promote inclusion,provide perspective and help implement strategies

+ Recognition rewards andawards through the platform Unstoppable Together

+ Access to over 500 discounts,specialty savings and voluntary benefits through Deltaperks such as carand hotel rentals and auto, home, and pet insurance, legal services, andchildcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here