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Job Title

Program Specialist I (Tutoring)

Agency

Texas A&M International University

Department

ACE - Academic Support

Proposed Minimum Salary

$17.54 hourly

Job Location

Laredo, Texas

Job Type

Staff

Job Description

Job Summary

The Program Specialist I (Tutoring), under general supervision, performs entry-level specialist duties for a department, college, or division.

Essential Duties and Responsibilities

+ Assists in planning, developing, implementing, coordinating, and monitoring programs and services.

+ Plans and develops specialized programs such as conferences, seminars, lectures, meetings, and workshops to facilitate program goals.

+ Coordinates specialized program communications and marketing materials.

+ Assists in the development of policies and procedures. Assists in the preparation and maintenance of budgets, special reports, and other documents.

+ Attends meetings and conferences to discuss the progress of assigned programs.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Additional Responsibilities

+ Manage daily operations of the tutoring program, including scheduling, staffing, and program planning.

+ Supervise and provide guidance to campus tutors, SI Leaders, and Tutor.com integration.

+ Ensure tutoring services meet student needs and align with university academic standards.

+ Collect, analyze, and report tutoring usage data, student learning outcomes, and program effectiveness.

+ Provide regular reports to the Director on student engagement, success metrics, and program impact.

+ Develop and deliver training, orientation, and ongoing professional development opportunities for tutors and SI Leaders.

+ Collaborate with ACE staff, faculty, and campus partners to integrate tutoring into broader student success initiatives.

+ Assist with department events, workshops, and academic support programming.

+ Promote tutoring services across campus to increase visibility and student utilization.

+ Maintain accurate records, timesheets, and payroll approvals for student employees.

+ Assist in the recruitment, hiring, and evaluation of tutors and SI Leaders.

+ Support budget management for tutoring-related expenses and resource allocation.

Minimum Requirements

+ Education – Bachelor’s degree in applicable field.

+ Experience – 3 years related experience preferably in a higher education setting.

+ An equivalent combination of education and experience may be considered.

Preferred Education and Experience

+ Knowledge of freshmen recovery efforts.

+ Registration procedures.

+ Faculty support.

+ Academic support.

+ Events and conference coordination.

Knowledge and Abilities

Knowledge of:

+ Word processing and spreadsheet applications.

Ability to:

+ Multitask and work cooperatively with others.

+ Excellent verbal and written communication skills.

+ Strong interpersonal, organizational, and customer service skills.

+ Maintain attention to detail and utilizes sound judgment.

Preferred Knowledge and Abilities

+ Able to apply software in updating the MAP Workbook for UNIV courses.

Licensing / Professional Certification – None.

Physical Requirements – None.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervision of Others

+ This position may supervise employees.

Other Requirements

+ Weekend and evening work may occasionally be required.

+ Position requires on campus, face-to-face interactions.

+ Position requires maintaining a regular schedule of attendance on campus and in the workplace.

Salary: $17.54/hourly

INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you “Submit” the application materials. The software does not allow you to “Save” your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include:

+ Resume

+ Cover Letter

+ 3 -5 professional references and their full contact information

+ Unofficial transcripts

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.