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Job Title

Program Specialist I (LSS)

Agency

Texas A&M International University

Department

ACE - Academic Support

Proposed Minimum Salary

$17.54 hourly

Job Location

Laredo, Texas

Job Type

Staff

Job Description

Job Summary

The Program Specialist I (LSS), under general supervision, performs entry-level specialist duties for a department, college, or division.

Essential Duties and Responsibilities

+ Assists in planning, developing, implementing, coordinating, and monitoring programs and services.

+ Plans and develops specialized programs such as conferences, seminars, lectures, meetings, and workshops to facilitate program goals.

+ Coordinates specialized program communications and marketing materials.

+ Assists in the development of policies and procedures. Assists in the preparation and maintenance of budgets, special reports, and other documents.

+ Attends meetings and conferences to discuss the progress of assigned programs.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Additional Responsibilities

+ Supervise, train, and support Learning Support Specialists (LSS) in their instructional and advising roles.

+ Coordinate staffing schedules and instructional assignments for co-requisite courses and academic labs.

+ Ensure LSS sessions align with course outcomes and institutional academic standards.

+ Collaborate with faculty teaching developmental and co-requisite courses to align support strategies with curriculum.

+ Assist in the design and implementation of learning interventions, workshops, and skill-building sessions.

+ Monitor and assess the impact of LSS on student performance, retention, and progression.

+ Develop individualized academic support plans in collaboration with LSS and faculty when necessary.

+ Organize and deliver regular training and professional development opportunities for LSS staff.

+ Stay current with best practices in developmental education, academic support, and student success strategies.

+ Collect and analyze data on student engagement, academic performance, and program effectiveness.

+ Prepare regular reports for the Director on the impact and outcomes of the Learning Support program.

+ Recommend improvements based on data and institutional goals.

+ Serve as the primary liaison between LSS, faculty teaching co-requisite courses, and other student support offices.

+ Work collaboratively with the Mentoring and Tutoring programs to ensure a seamless support structure for students.

Minimum Requirements

+ Education – Bachelor’s degree in applicable field.

+ Experience – 3 years related experience preferably in a higher education setting.

+ An equivalent combination of education and experience may be considered.

Preferred Education and Experience

+ Knowledge of freshmen recovery efforts.

+ Registration procedures.

+ Faculty support.

+ Academic support.

+ Events and conference coordination.

Knowledge and Abilities

Knowledge of:

+ Word processing and spreadsheet applications.

Ability to:

+ Multitask and work cooperatively with others.

+ Excellent verbal and written communication skills.

+ Strong interpersonal, organizational, and customer service skills.

+ Maintain attention to detail and utilizes sound judgment.

Preferred Knowledge and Abilities

+ Able to apply software in updating the MAP Workbook for UNIV courses.

Licensing / Professional Certification – None.

Physical Requirements – None.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervision of Others

+ This position may supervise employees.

Other Requirements

+ Weekend and evening work may occasionally be required

+ Position requires on campus, face-to-face interactions.

+ Position requires maintaining a regular schedule of attendance on campus and in the workplace.

Salary: $17.54/hourly

INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you “Submit” the application materials. The software does not allow you to “Save” your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include:

+ Resume

+ Cover Letter

+ 3 -5 professional references and their full contact information

+ Unofficial transcripts (if applicable)

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.