"Alerted.org

Sr Mgr, Operational Excellence

Requisition ID:

71674

Date:

Oct 9, 2025

Location:

Williamsport, Pennsylvania, US

Department:

Operations

Description:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

_This is an onsite position requiring the team member to be onsite 5 days a week._

Job Summary

This role will require you to develop strategic plans for maturing the lean culture and efficiency within the site and West. You’ll provide leadership, influence and team development on lean thinking and lean processes at all levels in the organization. You will distill and work across the site to implement the West Business System. You will govern site lean savings, goals and objectives. You will lead site wide efficiency projects. A strong desire to engage teams across all levels and implement improvements assures that you are a good fit for the role.

Essential Duties and Responsibilities

+ Develop robust, capable systems necessary to achieve the strategic goals and objectives and drive excellence through the manufacturing operations; assure that production processes are repeatable and capable of meeting specifications, by ensuring the consistent and uniform application of OPEX tools.

+ Create and manage strategic plans to eliminate waste within the business unit by utilizing lean processes, key performance indicators, metrics, cost savings, best demonstrated practices and enterprise resource management.

+ Working with site teams identify annual site savings, manage the tracking, validation and communication of savings. Ensuring contingency plans are implemented for at risk projects.

+ Working with the Site Leadership and operations teams develop robust Lean Daily Management systems including leader standard work, Tiered meetings, daily Gemba’s

+ Participate in the development and implementation of the West Business System (WBS) on site, working with stakeholders to sustain and improve operational standards on the site.

+ Organize and embed the Operational Excellence systems (Kaizens, 5S events, Gemba’s, Lean programs, GB/BB projects and certifications, LDMS, Maturity model, Etc.)

+ Provide leadership on lean thinking and lean processes to ensure established goals and objectives are met and provide methods to monitor processes to assure they remain in control.

+ Organize and/or assist in the training and guidance for lean champions and team members to develop and implement Lean action plans and transfer lean initiatives to other West plants.

+ Sets up and/or participates in continuous improvement events related to establishing a process or process improvement.

+ Manage the continuous improvement of the West Kaizen program.

+ Work with all departments to develop and maintain meaningful lean metrics, status update reporting, and documentation of identified and implemented projects.

+ Work with the relevant stakeholders on new business implementation – facilitating value stream mapping, material flow modelling and layout review.

+ Network, assist and support lean efforts and best practices across the organization through participating in events and sharing of documentation and improvements.

+ Continuous updating and development of lean implementation plans and strategic future stream maps.

+ Other duties as assigned

Education

+ Bachelor’s degree in Engineering, Business or Statistics concentration; or recognized equivalent

+ Master’s degree is preferred.

Work Experience

+ 10+ years’ experience in a manufacturing/production environment

+ Must possess a Six Sigma Green Belt certification and have at least 5 years of experience demonstrating and using Six Sigma/Lean tools and methodologies.

+ Medical Device industry experience preferred.

Preferred Knowledge, Skills and Abilities

+ Must have good interpersonal/leadership/influential skills and be able to interface with all departments and team member levels.

+ Must have excellent organizational, interpersonal and problem-solving skills and be able to interface with employees in all levels of the organization.

+ Excellent computer skills required including SAP, all MS Office applications, Mini-tab and other statistical software programs.

+ Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description

+ Work closely with other functions to maximize achievement through a cooperative environment

+ Support and contribute to Lean Sigma programs and activities towards delivery of the set target

+ Able to comply with the company’s safety policy at all times

+ Able to comply with the company’s quality policy at all times.

License and Certifications

+ Manufacturing\Six Sigma Green Belt Certification Upon Hire required and

+ Health Services\CSSBB - Six Sigma Black Belt Upon Hire preferred

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Additional Requirements

+ Safely work in construction environments

+ Noise level in the work environment while on the production floor is usually moderate to loud. Hearing protection is required.

+ Must follow and comply with Plant’s Dress and Hygiene Code (SOI)

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.

\#LI-9394