"Alerted.org

Description

Our client is looking for a dedicated Collections Specialist to join their team in Humble, Texas. This is a contract to permanent position, offering an excellent opportunity to grow your career in a collaborative and fast-paced environment. The role involves managing customer accounts, ensuring timely payments, and maintaining accurate records to support financial operations.

Responsibilities:

• Monitor and send out account statements for customers with balances 1-30 days past due.

• Conduct collection calls to address overdue payments and maintain clear communication with customers.

• Update and maintain customer information in the portal to ensure accuracy and accessibility.

• Work closely with the finance team to resolve payment discrepancies and manage account reconciliations.

• Maintain detailed documentation of collection activities and payment arrangements.

• Ensure compliance with company policies and procedures during all collection activities.

• Provide timely and detail-oriented responses to customer inquiries regarding their accounts.

• Assist in identifying trends in overdue accounts and recommend strategies for improving collection processes.

Requirements • Previous experience or knowledge in credit and collections processes is preferred.

• Strong communication skills, both verbal and written, to interact effectively with customers.

• Detail-oriented with the ability to manage multiple accounts and prioritize tasks.

• Proficiency in using customer portals and maintaining accurate records.

• Ability to work independently as well as collaborate within a team environment.

• Familiarity with standard office software, including spreadsheets and database tools.

• High level of professionalism and problem-solving skills.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .