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Customer Service Representative
- Robert Half Office Team (Spokane, WA)
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Description
We are looking for a dedicated Customer Service Representative/Administrative Assistant to join our team on a contract to hire basis in Spokane, Washington. In this role, you will provide exceptional support to our customers by handling inquiries, resolving issues, and ensuring satisfaction. This position offers an excellent opportunity to showcase your communication skills and problem-solving abilities in a fast-paced environment.
Responsibilities:
• Respond promptly to incoming customer calls, addressing inquiries and providing solutions.
• Assist customers by answering questions, transferring calls, and addressing their needs effectively.
• Maintain accurate and detailed notes on customer interactions and follow up on any outstanding requests.
• Collaborate with team members to ensure seamless customer service and adherence to company protocols.
• Perform general administrative duties
Requirements
• Proven experience in customer service roles.
• Strong skills in data entry and managing customer inquiries.
• Ability to handle inbound and outbound calls with professionalism.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to maintain accurate records.
• Problem-solving skills to address customer concerns efficiently.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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