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Job summary:

Title:

Technical Support Engineer - Hybrid

Location:

New York, NY, USA

Length and terms:

Long term - W2 Only

Position created on 10/09/2025 04:45 pm

Job description:

** Webcam interview; *** Long term project *** Hybrid ****Due to security reasons only USC/GC **

Job Description:

Duties:

The job responsibilities include, but are not limited, to the following:

+ Infrastructure Oversight: Lead the design and administration of client CIB AMERs network security infrastructure, focusing on critical components including DNS, F5 Load Balnencers, Fortinet and Palo Alto firewalls, VPNs, proxies, Remote Access and DMZ connectvity.

+ Technology Initiatives: Drive technology projects aimed at enhancing cybersecurity and improving network performance in alignment with organizational goals.

+ Continuous Monitoring: Ensure optimal network performance through continuous monitoring, dashboard creation, promptly addressing any security incidents.

+ Documentation Management: Maintain comprehensive documentation, including network security asset inventories, diagrams, procedures and vendor contacts, to support operational efficiency and facilitate effective communication.

+ Cross-Department Collaboration: Collaborate with infrastructure teams to resolve network-related challenges and ensure seamless operations across departments.

+ Audit and Security Coordination: Work closely with audit and IT Security teams in both AMER and BPCE-IT to provide necessary documentation and implement remediation plans as required.

+ Staff Mentorship and Training: Mentor and train junior engineering staff, fostering a culture of growth and skill development within the network team.

+ Vulnerability Assessments: Conduct vulnerability assessments and manage patching processes to effectively mitigate and report security risks across the AMER region.

+ Security Reporting: Develop and deliver regular security reports to Leadership, highlighting key metrics, incidents, and trends to inform strategic decision-making.

+ LOD1 Security Management: Manage Line of Defense 1 (LOD1) network security controls and request as specified by the IT Risk Department.

+ Strategy Alignment: Coordinate with AMER and Head Office IT Security teams to assure alignment on security strategies and policies.

+ Tool Proficiency: Profiecent knowledge of security tools such as SIEM, Splunk, Centreon and Qualys for effective monitoring and incident response.

Skills:

+ Extensive understanding of network technologies – L2, L3, VXLAN, BGP, LAN/WAN/VPN

+ Extensive understanding of security technologies such as firewall, load balancing, proxy, authentication methods

+ Strong knowledge of DNS/DHCPWSG (Web Security Gateways), Proxy-pac scripting

+ Troubleshooting knowledge of network and security systems with minimal guidance is required.

+ OSI Layer 4 and Layer 7 protocol analysis and troubleshooting experience is required.

+ Excellent oral and written communication and documentation skills are essential.

+ Ideal candidate must have a strong understanding of Zero Trust Architecture and Network Access Control design for enterprise network infrastructure design, and troubleshooting.

+ Among these technologies, knowledge of Arista and Cisco design, configuration and automation is a definite plus

+ Knowledge of scripting languages such as Python, PoweShell, or Ansible.

+ The individual will need to be very organized, flexible, results oriented and able to multi-task to meet the demands of our dynamic environment

+ The candidate should be a self-starter, be able to work with minimal supervision, properly and effectively report project/work status to management and peers, take full ownership and responsibility of the tasks assigned to her/him and work them through completion.

+ The candidate should be able to demonstrate both technical capabilities and in-depth knowledge of various security and network concepts, technologies, and best practices

+ The candidate should have the ability to convey in non-technical terms complex technical explanations related to problems, designs, etc.

+ Knowledge of Ansible Scripting is a plus

+ Knowledge of micro segmentation tools such as Illumio or VM Ware NSX is a plus

Education:

+ Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field; Master’s preferred.

+ 8+ years of hands-on experience in network security management, preferably within the financial services industry.

+ Extensive experience managing Cisco Firepower, Fortinet and Palo Alto firewalls, including DMZ design implementation.

+ Relevant certifications such as Fortinet NSE 4/5, Palo Alto Networks Certified Network Security Engineer (PCNSE), Cisco CCNP Enterprise and CCNP Security is a plus. Highly desirable CISSP, CISM.

Contact the recruiter working on this position:

The recruiter working on this position is Sandeep(Shaji Team) Maraganti

His/her contact number is His/her contact email is [email protected]

Our recruiters will be more than happy to help you to get this contract.